“I’ve reviewed hundreds of businesses. I don’t say that to brag — I say it because it means something when I tell you: I have never written a review like this before, and I don’t think I ever will again.
BNR isn’t a repair shop. It’s a rare kind of place where people still treat you like a human being instead of a transaction.
I walked in expecting the usual — vague explanations, inflated estimates, that quiet feeling of being taken advantage of because you don’t know engines the way they do. Instead, I found people who looked me in the eye, told me the truth about my car, and treated me like family before they even knew my name. No games. No upsells. No shrinking my trust into a sales tactic. Just honesty, laid out plain and simple, over and over again.
There’s a stillness that comes over you when you realize you’re somewhere safe. That’s what BNR gave me. In a world that runs on hustle and hidden fees, they run on something older and rarer — integrity. Kindness that isn’t performative. Excellence that isn’t rushed. And somehow, even in the middle of car trouble, I left feeling more hopeful about people than when I walked in.
Three years running Top Rated isn’t an accident. That’s what happens when a business decides, every single day, to do right by people even when no one’s watching.
Renee — thank you. You didn’t just help me with my car. You reminded me what it feels like to be treated with real care.
I’ve told my church family. I’ve told my actual family. I’m telling you now: if you go anywhere else, you’re missing out on something special. BNR has my trust for life — and it’s not because they earned a five-star rating. It’s because they earned it the right way.”
“I stopped in without an appointment for new tires and an oil change and the team was able to assist me right away! The service was prompt, efficient, and professional from start to finish. I also had my two young children (ages 4 and 2) with me, which can make waiting for vehicle service a challenge. The staff went above and beyond to make us feel welcome and comfortable. They put on Paw Patrol for the kids, introduced us to their friendly shop dog, and were incredibly kind and engaging with my children throughout our visit.
Their thoughtful customer service, combined with the speed and quality of their work, made for an excellent experience. I truly appreciated the extra effort they put into making the visit enjoyable for my family. I would highly recommend them and will definitely be returning for future service needs!”
“I want to thank the guys at Spokes. I dropped my 04 fatboy off on Thursday evening about 4 pm for two new tires. You guys said you would start on it Friday morning. I got a call at about 9:10 Friday morning that my bike was done. I picked the bike up Saturday morning and couldn't be happier with the work and crew. Thank you once again. Call these guys with all you motorcycle needs.”
8AM - 5:30PM
1700 West James River Road, Ozark
Oil Change
“A place you can trust. They go above and beyond to help make sure your vehicle is running safe and sound. I have been taking all my vehicles here for more than 5 years and have never had a problem.”
“The service for my car was absolutely excellent and very nice and kind people. Did a great job and I highly recommend these guys for your car issues. They treat you right.”
“I’ve been coming to Take 5 Oil Change for a while now, and every visit is consistently a great experience. Andi and Trevor always go above and beyond they’re attentive, professional, and genuinely care about taking care of my Jeep Compass. They explain everything clearly, never make me feel rushed, and make sure my vehicle is in top shape before I leave.
What really stands out is how they treat their customers, especially veterans. Their respect and willingness to help does not go unnoticed, and it means a lot. It’s rare to find a place that combines efficiency, honesty, and that level of customer care.
Fast, friendly, and reliable every single time. Highly recommend. 5 stars all the way.”
“My car battery was bad but still under warranty. I was able to upgrade my battery simply by covering the price difference, receiving FULL CREDIT for the battery that was under warranty.
Not only was I able to upgrade batteries but my new battery has a full two year warranty as well.. all for appx. $30 (price difference)”
7:30AM - 5:30PM
1102a South 3rd Street, Ozark
Oil Change
“I needed a Vehicle Inspection done and highly suggest calling and scheduling your MVI.
I was thinking it could be a day or two. However, I was able to get in the same day, within 2½ hours of calling. Very Much appreciated and Highly Recommend.”
“I got a quick diagnosis of my service engine light. They serviced it quickly and notified me as soon as it was done. Replaced water pump And timing chain on my 2014 Ford Explorer. Cost anywhere else could have caused me to abandon my car. They are honest, thorough, and definitely affordable!”