“Wonderful Experience and Great Customer Service at UPS Lansing ?
Today, I visited the UPS store in Lansing, Kansas, to secure a mailbox after dealing with ongoing frustrations from stolen and misdelivered packages at my apartment in Leavenworth. I had enough of the poor service and lack of accountability from the USPS—specifically the Leavenworth postmaster, Danny Gomez.
The experience at UPS was a breath of fresh air. The staff were incredibly welcoming and professional—just like they were on my previous visit. Anneliesse, the manager, was especially outstanding. Her professionalism, knowledge, and kindness made the whole process smooth and stress-free. I truly felt valued as a customer.
While I was at the store, Cindy Wagner, a representative from USPS corporate, called me. I told her directly: I would rather pay $300 for a year of dependable, respectful service at UPS than continue to deal with the unacceptable treatment I received from USPS in Leavenworth. Read their Google reviews—you’ll see what I mean.
UPS is the way to go. I’m glad I made the switch—this is how you avoid the hassle and get the service you deserve!”
“The empoyees are always super friendly and helpful. Since they have two self-help stations, the lines are usually short. If there is a line, it moves quickly. This is my go-to shipping location!”
“I just want to say thank you so much for your kind service. I arrived at your store at 5:10 pm and you opened the door for me at took my packages. Thank you. Barbara C”