“I went in for a passport and was in and out in less than five minutes! Thea was absolutely amazing—super friendly and provided excellent customer service. This was by far the best experience I’ve had at a post office, especially compared to other locations I’ve been to. Huge thanks to Thea for making the process so quick and pleasant!!”
“The empoyees are always super friendly and helpful. Since they have two self-help stations, the lines are usually short. If there is a line, it moves quickly. This is my go-to shipping location!”
“Wonderful Experience and Great Customer Service at UPS Lansing ?
Today, I visited the UPS store in Lansing, Kansas, to secure a mailbox after dealing with ongoing frustrations from stolen and misdelivered packages at my apartment in Leavenworth. I had enough of the poor service and lack of accountability from the USPS—specifically the Leavenworth postmaster, Danny Gomez.
The experience at UPS was a breath of fresh air. The staff were incredibly welcoming and professional—just like they were on my previous visit. Anneliesse, the manager, was especially outstanding. Her professionalism, knowledge, and kindness made the whole process smooth and stress-free. I truly felt valued as a customer.
While I was at the store, Cindy Wagner, a representative from USPS corporate, called me. I told her directly: I would rather pay $300 for a year of dependable, respectful service at UPS than continue to deal with the unacceptable treatment I received from USPS in Leavenworth. Read their Google reviews—you’ll see what I mean.
UPS is the way to go. I’m glad I made the switch—this is how you avoid the hassle and get the service you deserve!”
9:30AM - 8:30PM
1210 Mexico City Ave, Kansas City
Shipping Centers
“Hope this is the right one in Kansas City Mo there was an issue with the shipping label for my package and the FedEx facility in Edgerton KS told me is unreadable and they didn't replace it very upset with them and want to say thank you to the employees at FedEx facility in Kansas City Mo for replacing it very grateful Thank you :)”
“Shamika was very helpful & pleasant during each visit. She definitely helped bring a bright & warming feeling to the place. We need more representatives like her all around the world. Shamika continue to be outstanding because your kindness has left a lasting yet great impact on my experience with DHL. I wish you much success in everything that you do! Please continue to provide customers with the same beautiful customer service that I was provided. May God Bless You Always!
❤”
“I use this post office rather then Leavenworth's because it's a little closer but also because the gentleman is so courteous, resourceful and quick so others don't have to wait. I always chat a bit and thank you for his dedication. He needs to know how much he is appreciated.”
9:30AM - 1PM 2 - 4:30PM
18205 Library Dr, Weston
Shipping Centers
“The post office its self does a great job. I have lost firearms in shipping, I am a Veteran and have my meds shipped to me. I have seen on my phone where my meds will go to ks distribution car then to mo distribution car back and forth for over a week. You call them and they DO NOT CARE about anything. They act as if they are there because its a convenience to get to but dont care about there customers.
I use Leavenworth and Lansing both. The actual post offices do a Great job. Distribution centers dont care one way or the other”
“Sam and Savannah are so pleasant and such a pleasure to work with. I absolutely hate packing and shipping but they make the experience so much more palatable with their positive attitudes and friendly smiles. I actually go out of my way to come to this FedEx location because of these two. FedEx is lucky to have them as employees!”
“The staff at this location are all so incredibly helpful, it is such a nice change of pace from most post offices! They usually only have one or two workers in there at a time, but the workers always give you their full attention and help make sure you are getting the best service possible. They’ll even give you tips for picking the right size box without having to pay a crazy amount for extra shipping fees, and they’ll make sure you don’t use the wrong label or tape on a box.”
“Everytime I have been here, the staff are very helpful, patient and understanding. I go to the post office MAYBE twice a year, so I have no idea what I'm doing. I appreciate their hard work, knowledge, and ability to deal with people!”
“I just want to say thank you so much for your kind service. I arrived at your store at 5:10 pm and you opened the door for me at took my packages. Thank you. Barbara C”