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“I went in for a passport and was in and out in less than five minutes! Thea was absolutely amazing—super friendly and provided excellent customer service. This was by far the best experience I’ve had at a post office, especially compared to other locations I’ve been to. Huge thanks to Thea for making the process so quick and pleasant!!”
“The empoyees are always super friendly and helpful. Since they have two self-help stations, the lines are usually short. If there is a line, it moves quickly. This is my go-to shipping location!”
“Wonderful Experience and Great Customer Service at UPS Lansing ?
Today, I visited the UPS store in Lansing, Kansas, to secure a mailbox after dealing with ongoing frustrations from stolen and misdelivered packages at my apartment in Leavenworth. I had enough of the poor service and lack of accountability from the USPS—specifically the Leavenworth postmaster, Danny Gomez.
The experience at UPS was a breath of fresh air. The staff were incredibly welcoming and professional—just like they were on my previous visit. Anneliesse, the manager, was especially outstanding. Her professionalism, knowledge, and kindness made the whole process smooth and stress-free. I truly felt valued as a customer.
While I was at the store, Cindy Wagner, a representative from USPS corporate, called me. I told her directly: I would rather pay $300 for a year of dependable, respectful service at UPS than continue to deal with the unacceptable treatment I received from USPS in Leavenworth. Read their Google reviews—you’ll see what I mean.
UPS is the way to go. I’m glad I made the switch—this is how you avoid the hassle and get the service you deserve!”
“Hope this is the right one in Kansas City Mo there was an issue with the shipping label for my package and the FedEx facility in Edgerton KS told me is unreadable and they didn't replace it very upset with them and want to say thank you to the employees at FedEx facility in Kansas City Mo for replacing it very grateful Thank you :)”
“I visited DHL for the first time and Paul made the experience outstanding. He greeted me with a great attitude and was incredibly helpful throughout the process. His communication skills were top tier—clear, friendly, and professional. He worked fast, knew exactly what he was doing, and made everything smooth and easy. Paul is truly an asset to DHL!”
“I use this post office rather then Leavenworth's because it's a little closer but also because the gentleman is so courteous, resourceful and quick so others don't have to wait. I always chat a bit and thank you for his dedication. He needs to know how much he is appreciated.”
“The post office in Leavenworth, Kansas went above and beyond to deliver a package to my daughter on which I put an address from the previous time she was stationed at Ft. Leavenworth. Thank you Mark, Richard and entire staff for delivering the package once I gave the new address.”
“Sam and Savannah are so pleasant and such a pleasure to work with. I absolutely hate packing and shipping but they make the experience so much more palatable with their positive attitudes and friendly smiles. I actually go out of my way to come to this FedEx location because of these two. FedEx is lucky to have them as employees!”
“David is super friendly. I love coming to this post office over the big one off post. It's usually busy during lunch time, but if you go before or after lunch there is never a wait (except for around Christmas obviously). Highly recommend this post office!”
“Everytime I have been here, the staff are very helpful, patient and understanding. I go to the post office MAYBE twice a year, so I have no idea what I'm doing. I appreciate their hard work, knowledge, and ability to deal with people!”
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“Hands down the only place to ship anything. Fast, friendly customer service, that sets the standard for what customer service looks like. They are the only store I will deal with when it comes to shipping anything.”