The UPS Store in Kansas City is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews highlight it as a best-kept secret for printing needs, with significantly cheaper prices, expert help on designs like posters and banners, and reliable next-day service. Customers also appreciate the easy Amazon returns process. The staff is consistently described as very friendly, kind, helpful, cheerful, efficient, patient, and top notch. They are noted for easing customer anxiety, even with complicated requests close to closing time, and for starting a customer's day with a smile. Some feedback suggests the self-checkout process for packages with prepaid labels could be clearer, as a lack of signs caused confusion. However, the overall experience is very positive, with customers expressing extreme satisfaction and wishing they could give more than five stars.
Very nice. Dropped off my return to Amazon and they took care of everything.
April 2026
Laycee is awesome she has great customer service with very efficient skills
February 2026
The empoyees are always super friendly and helpful. Since they have two self-help stations, the lines are usually short. If there is a line, it moves quickly. This is my go-to shipping location!
