The UPS Store in Kansas City is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews highlight it as a best-kept secret for printing needs, with significantly cheaper prices, expert help on designs like posters and banners, and reliable next-day service. Customers also appreciate the easy Amazon returns process. The staff is consistently described as very friendly, kind, helpful, cheerful, efficient, patient, and top notch. They are noted for easing customer anxiety, even with complicated requests close to closing time, and for starting a customer's day with a smile. Some feedback suggests the self-checkout process for packages with prepaid labels could be clearer, as a lack of signs caused confusion. However, the overall experience is very positive, with customers expressing extreme satisfaction and wishing they could give more than five stars.
Amber was amazing! Extremely helpful, efficient and kind. It was a great experience because of her!! Thank you Amber. Great asset to your company for exceptional customer service.
September 2026
Fast efficient and easy. Scan your own or have a clerk help all easy.
August 2026
Amber and Sam handled lots of customers even with an internet outage and long lines. Professional, courteous, and efficient.
