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“Houston Richards at State Farm provides outstanding service; they made finding the perfect policy easy and saved me a ton of money. I highly recommend this agency for anyone looking for a reliable and helpful insurance team.”
“Kandace, Scott and the whole team is amazing! They are always willing to assist in all insurance needs and general advice. Couldn’t imagine using any anyone else.”
“I recently took the opportunity to sit down with my Sarah and review my current coverages. I couldn’t be more pleased with the experience! She was not only knowledgeable, but genuinely interested in helping me understand my policies and make informed decisions.
She took the time to walk me through different sections of my coverage, patiently answering all of my questions in a way that was easy to understand. She was able to show me how different choices in coverages would affect my budget. I appreciated her honesty and clarity on these options.”
“Emmett Thompson was very helpful with setting up my renter's insurance. He is very personable and ensured that all of my questions were answered. I can tell that transitioning into home owner, life insurance, and auto insurance through Emmett would be seamless and well managed! Highly recommend him and his team.”
“I have had my home and auto insurance with this State Farm office for the past 15 years!
They have been wonderful and very responsive to my calls and needs.
I highly recommend!
They were recommended to me by a friend when I first bought my house
Five stars!”
“Juanita helped our family out getting us the best prices for what we needed. Went above and beyond we thought! Glad we have them on our side! Keep up the good work! Everyone there has always been so helpful. Thank you all!”
“Darren was quick to respond and had firsthand experience or information with multiple companies. He aided us with a cross country move, different coverages and was proactive and responsive to both our mortgage broker for a new home purchase and our existing insurance agent from the location we were leaving for continuous coverage - 10 out of 10!”
“I called with several changes to my policy and concern that the premium was so high. I understand that all insurances are increasing but living on social security, I needed help. She was very nice and helpful and spent a lot of time and figured out how to help me. i was very satisfied with all that she did for me”
“Recently saw my home insurance renewal jump by over $1,100 so I decided to do some shopping around. Sherry Rogers at Jordan Roundtree's State Farm agency reviewed my home, car and umbrella policies and saved us over $1,000 across the three policies while supplying more coverage than my previous policies. And she did this all within 24 hours of my first contact with the agency. I am more than pleased with the service I received and recommend them for your insurance needs.”
“Have been a customer of this branch for over a year now, and the service and helpfulness has always been excellent! Gwendolyn Wallace is always incredibly responsive and great a checking in. Especially in comparison to some of my previous insurance carriers, who made it feel like a burden to reach out and ask for information, I have never felt that way reaching out to Gwendolyn for her assistance!”
“Had a wonderful conversation. I felt very like Arron he made me understand what the problem I had . He spent time reassuring me everything was ok. Filled with an anxiety attack cuz I was worried so much. Thank you Arron Gutera.”
“I needed help with insurance rates and after one phone call Allstate was able to clearly explain my options, answer all my questions and effectively save me close to $1,000 a year. Amazing!!”
“Mr and Mrs guy have been my insurance agent every since I had insurancein so glad to be a part of their insurance family thank you Mr and Mrs guy for 37 years of customer service”
“I WISH I COULD GIVE THEM A HIGHER SCORE!!! CARISSA WAS WONDERFUL TO WORK WITH, AS I THOUGHT I WAS GOING TO HAVE TO SWITCH COMPANIES, I TALKED WITH HER AND WAS ABLE TO GET A MUCH BETTER QUOTE, GOD BLESS YOU HONEY!!!”
“I called today because I needed a document, Nick emailed it to me immediately! I appreciate the fact the staff make it as hassle-free as possible. I have been a customer for quite a few years and will continue to be. Thank you Independence office!”
“Beverly has literally always taken care of me while with state farm, being someone who prefers texting like literally everyone else i can text the office and ask for bev and she responds within minutes. I highly recommend checking out Mike Parisis office bc then you’ll get Bev!”
“Kim and the Walnut team are professional, timely and true advocates. Kim provides excellent and high quality customer service. They are a partner that every business needs.”
“So pleased with Auto-Owners Insurance - not only did they save me money but resolved a problem I was having. Tana went out of her way to help me and was very patient with assisting me. Love this type of customer service.”
“Irvin Pete is an outstanding State Farm Agent. After moving to Kansas City, I needed to update my car insurance policies - he handled all with ease and efficiency. I highly recommend Irvin for all of your insurance needs.”
“Recently had a very unexpected break down, steering wheel locked at 40mph!. No one hurt, no wreck. Paid tow bill outta pocket, emailed this office tow bill Monday. Did not hear anything back, b4 I could call office and see if they got email, a reimbursement check for tow was in my mailbox Friday! Luckily I don't have to deal with them often (knock on wood), but the few times I have its been fast and professional like that”
“Travis was extremely helpful during the confusing process of trying to enroll in health insurance since my husband became self-employed. We're so happy to have someone local to talk to about our questions!”
“TEAMwork makes the DREAMwork! Elaine has a great team that provides excellent customer service and meets (even exceeds) many high standards. I worked directly with Marcie Bradley and she was exceptional! Not only did they have the cheapest rates, but she was the quickest turnaround in communication and had great follow-up/through. She is super personable and kind and takes her time to make a "lead," feel like a priority and not just another call. I was referred to Elaine's agency and given her checking on me initially and Marcie's awesome work, I would absolutely refer them out, too!”
“I love this place. Cathy is amazing I've been going here for years and will always recommend Budget for less to all my friends and family for all of their insurance needs.”
“Brent is a great agent. His office is always responsive and helpful. Brent helped us through a roof claim this summer and it was a seamless process. Highly recommend Brent for your property insurance needs.”
“Carlos was very helpful he could not help me ensure my vehicle but he told me other places that would be good offers for me he was very polite very knowledgeable also asked me about insurance policy very fine person to speak with”
“Stacey and her team are amazing! They’re always helpful, professional, and quick to respond. I truly feel taken care of and appreciate their top-notch service. Highly recommend!”
“service was fast but I was upset with the fact my payment wasn't do until the 7 and the 7th feel on a Sunday so I was told if I pay on Monday it would be $15 extra”
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“This place has a great customer service that you can ever get ,i called them late almost the end of the day ,the receptionist lady was very nice ,then transferred me to Robert who was so helpful and spent almost an hour getting information, the office closed but he stayed there answering all my questions.
Next day ,he sent me emails, updated and informations.then he called and spent one hour explaining all the details ,all the insurances terms, also terminology, what's everything mean and how to get the best .
He is an awesome person and an agent, he didn't hesitate to answer and explain any thing.
While I was shopping with another 4 different companies, they either want to send a link or an email and I have to fill in the blacks and they only answer the phone to tell me to download there app to enter my information.
Also my current insurance ,when they updated my policy were ready just to take a payment not to answe questions.
j Robert Atkins , we will be referring you to anyone who needs insurances, thank you so much for that great customer service ,honesty and patience.
If you need a trusted insurances, this is the place and talk to Robert please”