Ann Taylor offers women a wide range of style options and versatility for both special occasions and everyday wear. The store features a variety of clothing, including tops, sweaters, pants, denim, dresses, skirts, suits, shoes, accessories, and cashmere, providing a wardrobe of possibilities. Customers appreciate the extensive selection and the availability of clearance items, especially in the back of the store. Located on the lower level of the Galleria, the store is known for its helpful staff and good service. One standout experience involved a customer seeking a suit for a last-minute job interview. An employee demonstrated exceptional dedication, spending over two hours helping her find the perfect fit. The staff member asked about her needs, offered multiple options, and even suggested trying petite sizes and calling other store locations to find her size. Despite the overwhelming process, the employee’s persistence and guidance ensured she left with a suit that made her feel confident and prepared for her interview. This level of personalized assistance greatly impressed customers and showed the store’s commitment to customer satisfaction. However, some shoppers feel that the prices are high due to markup and taxes, which can make shopping in-store less appealing. As a result, some prefer to shop online to avoid city, county, and state taxes. Overall, Ann Taylor is recognized for its stylish clothing, helpful staff, and the variety of options it provides, making it a popular choice for women seeking versatile fashion pieces.
This store is on the lower level of the Galleria. Good selection. Lots of clearance items in the back. Just seems like there is a huge markup on the clothes. And taxes are ridiculous here. I will probably shop online just to avoid the city tax, county tax and state tax.
December 2021
Had 2 returns. Salesladies were efficient and offered to show me new merchandise. Always love shopping at AT and LOFT.
November 2019
Wonderful service with rep giving me the online discount!!! even as I bought it in the store. Treated like a queen..?