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“I was provided inaccurate information regarding the fingerprinting service and arrived at the counter without all the documents I needed. The employee helpfully explained what I really needed and was patient as I grabbed additional documentation from my car. He helped me get set up on the machine. I had a package to send on top of this, and even though I failed to tape it or attach my pre-paid printout before dropping it off, he took it back with no complaint and provided me the receipt. Overall very quick and painless visit!”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“I can't say enough about the service I received from Sharde' at the UPS store. I've always traveled out of my way to visit this location because I know I'll receive excellent, professional, and friendly service every time. This visit was no different.
I was feeling dejected after realizing I was unprepared for my return and was about to leave when Sharde' stepped in. She stopped me, asked what was wrong, and presented a clear solution. She wasn't just helpful; she was empathetic. She gave me a quiet space to complete my tasks and never rushed me, even as a sudden rush of customers came in.
The entire team handled the influx with remarkable efficiency and good humor. I overheard their interactions and was impressed by their quick, succinct knowledge of store policies and prices. Everyone was assisted quickly and left in good spirits. Once I was ready, Sharde' gave me her full attention, looked me in the eye, and sincerely thanked me for my business. This experience with her truly made a frustrating return process feel like a pleasant one.”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
“I received outstanding compassionate and kind service from employee Mark on June 10 as I brought my packages into this UPS store. If you need exceptional quality help this is the store to visit.!”
“Was quick and easy to drop off my package. There was alot of people in there too. They do a great job. I have social anxiety and had my headphones on and I didn't freak out was nice and chill. Always love going to this ups store.”
“5 stars! I’m a frequent visitor to this UPS Store and always have a great experience. Steven is consistently helpful, friendly, and professional. He makes the process quick and easy every time. Highly recommend this location!”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
8AM - 6:30PM
9051 Watson Rd, Crestwood
Mailbox Centers
“Th store is always clean and well organized, and they make sure you have or get proper packaging, fast service, pleasantly helpful and very informative employees.”
“I’ve been going to this UPS store for years! Very friendly, knowledgeable staff. Fast and comprehensive services, including easy Amazon returns and a variety of shipping options. Conveniently located next to other shopping while running errands.”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Mailbox Centers
“Mathew was very knowledgeable and personable when I visited the Kirkwood store #0333 this morning. I had mistakenly put the form for a return item to LLBean in my package without first cutting off the part of the return form that was intended to be given to UPS. Mathew gently removed the form and cut off the correct info. Thank you Mathew and UPS! .
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“I was growing impatient with the arrival of a delivery. Alexia took the time to place a call to find out exactly how far the package was from its destination. I appreciate that greatly. I am happy that she handled the transaction.”
“The staff are always friendly and they are very efficient. I never have a problem when I’m there and they are very quick with helping and getting me on my way.”
“I had a really positive experience at this post office and wanted to take a moment to recognize the exceptional customer service I received from Laura and Derick.
I was expecting an important check in the mail, and after receiving an email indicating it would be delivered today, I stopped by the post office to see if it had arrived. Laura was extremely helpful and took the time to look for it in the back. Although she wasn’t able to locate it at that time, she was very kind, patient, and genuinely tried to help.
Apparently, Laura relayed the information to our mail carrier, Derick, who has our route. He went above and beyond by locating the check and personally delivering it to our front door right away. That level of effort and customer service was completely unexpected and very much appreciated.
Thank you to Laura for taking the time to help me and to Derick for going the extra mile to make sure my mail got to me safely. It’s easy to complain when something goes wrong, but I wanted to make sure these two received recognition for doing an exceptional job. Great customer service!”
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“Charletta was very polite and helpful with my UPS experience. She greeted all the customers with a smiling face and had great customer service. She even waited for me to get to the store so she could complete my notary of a very important document that I needed to send off. I was very satisfied with my experience. My only issue is that location is far from my house, otherwise I would always go to that location.”