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“I was provided inaccurate information regarding the fingerprinting service and arrived at the counter without all the documents I needed. The employee helpfully explained what I really needed and was patient as I grabbed additional documentation from my car. He helped me get set up on the machine. I had a package to send on top of this, and even though I failed to tape it or attach my pre-paid printout before dropping it off, he took it back with no complaint and provided me the receipt. Overall very quick and painless visit!”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
11:30AM - 4:30PM
9506 Olive Blvd, Olivette
Shipping Centers
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“I can't say enough about the service I received from Sharde' at the UPS store. I've always traveled out of my way to visit this location because I know I'll receive excellent, professional, and friendly service every time. This visit was no different.
I was feeling dejected after realizing I was unprepared for my return and was about to leave when Sharde' stepped in. She stopped me, asked what was wrong, and presented a clear solution. She wasn't just helpful; she was empathetic. She gave me a quiet space to complete my tasks and never rushed me, even as a sudden rush of customers came in.
The entire team handled the influx with remarkable efficiency and good humor. I overheard their interactions and was impressed by their quick, succinct knowledge of store policies and prices. Everyone was assisted quickly and left in good spirits. Once I was ready, Sharde' gave me her full attention, looked me in the eye, and sincerely thanked me for my business. This experience with her truly made a frustrating return process feel like a pleasant one.”
“Was quick and easy to drop off my package. There was alot of people in there too. They do a great job. I have social anxiety and had my headphones on and I didn't freak out was nice and chill. Always love going to this ups store.”
“We had a last-minute rush order for a client and needed a sign turned around as quickly as possible. We reached out to FastSigns late at night, not knowing if they’d be able to accommodate our tight deadline.
To our surprise, by the very next morning they had created the sign and shipped it out! Their team was incredibly responsive, helpful, and on top of everything from start to finish.
We couldn’t have asked for better service, especially with such a time-sensitive request. They truly went above and beyond to help us out. Highly recommend FastSigns for their exceptional service, responsiveness, and willingness to get the job done!”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
“I received outstanding compassionate and kind service from employee Mark on June 10 as I brought my packages into this UPS store. If you need exceptional quality help this is the store to visit.!”
“5 stars! I’m a frequent visitor to this UPS Store and always have a great experience. Steven is consistently helpful, friendly, and professional. He makes the process quick and easy every time. Highly recommend this location!”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“Th store is always clean and well organized, and they make sure you have or get proper packaging, fast service, pleasantly helpful and very informative employees.”
“United Fulfillment Solutions is one of the best companies I've been able to work for. I started at United Fulfillment at an entry level position around two years ago and have since been promoted to the finance department, which has been a great experience! This company has some of the most personable employees and clients that I've worked with. United Fulfillment truly supports employee growth and I'm grateful to be part of a workplace that values happy employees, on-time service, and great communication.”
“I’ve been going to this UPS store for years! Very friendly, knowledgeable staff. Fast and comprehensive services, including easy Amazon returns and a variety of shipping options. Conveniently located next to other shopping while running errands.”
“Superior service received at this N New Ballas location! High-fives to the whole crew but especially to Michael G! He is very friendly, courteous and went above and beyond to help me with faxing and emailing a huge document. I was one of the last customers to get inside before closing and was never rushed or frowned upon. I was greeted and treated like the first customer! Michael deserves a raise and a big gold star! Thanks!”
“We not only had a difficult shipment, but also learnt after 1h that we did not need to ship it. The staff were so patient and friendly and got our envelope back!!! I'm eternally grateful.”
“Typical fed ex shop so nothing special there. But they do print all my drawings for work an there always done an done rt. This location for sure gets my vote cuz the staff was so helpful. I missed a very important package that was being delivered that I had to sign for.. absolutely my fault but the staff helped me find delivery truck an where it was gonna be . Gave me the address an directions an time to go pick it up.”
“I want to give a Shout Out to a Postal Service employee that went out of her way to help solve a problem of my own making. Adrienne at the Walnut Grove, CA Branch was able to solve a very complex problem and went out of her way to keep me informed through the whole process. I'm not sure if she'll ever see this, but I hope her supervisor does, and let's her and her coworkers know that caring like this is noticed and appreciated. Thank you from the bottom of my heart.”
“Danielle was amazing and super helpful answering all of my questions. When I went in, her team was super attentive and efficient! It was seamless and easy. Thank you for the excellent customer service!”
“I like this location. It's almost always congested on the parking lot along with getting in and out but overall I'll continue to visit this location when needed.”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“The team there was great to work with, Responsive from the start , pricing was solid. Nathan really understood what we were looking for and delivered great results”
“Mathew was very knowledgeable and personable when I visited the Kirkwood store #0333 this morning. I had mistakenly put the form for a return item to LLBean in my package without first cutting off the part of the return form that was intended to be given to UPS. Mathew gently removed the form and cut off the correct info. Thank you Mathew and UPS! .
.”
10AM - 3:30PM
10990 New Halls Ferry Road Ste J, St. Louis
Shipping Centers
“I was growing impatient with the arrival of a delivery. Alexia took the time to place a call to find out exactly how far the package was from its destination. I appreciate that greatly. I am happy that she handled the transaction.”
“Tonya (I apologize if I misspelled her name) was incredibly patient, kind, helpful, and friendly throughout my visit. She made the entire experience pleasant with both her excellent service and conversation. I truly appreciate all of her assistance. She was amazing, and because of her outstanding customer service, I’ll definitely be returning to this location. Thank you, Tonya!”
“Lorelei is a machine! Lorelei is great at multitasking, has exceptional customer service, and is super efficient at getting your info and finding what you need.
I came in and shipped 3 packages and was in and out quickly - Lorelei was flying solo while having an end of day rush and handled it like it was nothin! I would definitely come back here again.”
“Staff at Earth City Lakefront fedex hub is amazing!! During Xmas, New Year, or MLK holiday corporate building closures in STL area, staff members Dave, Shannon, and Kyle went above and beyond to retrieve urgent shipments to sign for that delivery drivers did not attempt due to holiday closures in the system. Although the system rerouting failed us, the staff here delivered exceptional customer service during opening business hours til their late closing time. Terrence always delivers a smile and friendly service to us Regulars. Thank you to this Lakefront hub team for making it easy to drop off and to pick up urgent shipments.”
Open 24 hours
7339 Gravois Ave, St. Louis
Shipping Centers
“I love the way they are located inside Walgreens that's opened 24 hours. That made it REAL easy to get my sons birthday presents out to Colorado since I didn't finish packing them until 2AM. HECK OF A LOT CHEAPER THAN USPS!!!!”
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“Charletta was very polite and helpful with my UPS experience. She greeted all the customers with a smiling face and had great customer service. She even waited for me to get to the store so she could complete my notary of a very important document that I needed to send off. I was very satisfied with my experience. My only issue is that location is far from my house, otherwise I would always go to that location.”