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“My wife and I stopped in this last Friday, January 19, 2024. An absolute great selection, great prices and very helpful in the the customer service area! I'll certainly stop by this location more frequently!!!”
“I needed drilled bolts to use with castle nuts and cotter pins for my 1965 Ford F100 suspension project. I ordered 2 - AN9-20 bolts and they fit perfect. Thanks to Pam for great communication regarding my order.”
“Kaitlyn and staff came to the rescue after my case had some damage. They sent out new hardware, door and shelves quickly and now I'm back in business!The case is well built, lights up very bright & attracts so much attention! I plan on adding more as my knife business grows.”
“Smallwood Lock and Key showed up on time to install new locks on our new house yesterday.There price was extremely reasonable.Very professional and HIGHLY recommend their service to everyone.”
“Don't be fooled because this isn't considered a big box store - this place has a HUGE assortment of hardware and tools! Their selection of bolts and fasteners is one of the widest and best in the city. It's great having them located smack dab in the middle of the city and right off the interstate.”
“This is the GO TO spot! They literally have everything & the owners & family have been there FOREVER. My favorite place for any household need (or want?).Always super helpful & knowledgeable about items you're looking for...they got you & kind about it?”
“Friendly knowledgeable staff and hazel free returns. Yes there are less expensive places to purchase a lot of the items they have, but sometimes you need it now and if you have to match a broken part, who wants to have to keep sending the wrong part back through the mail.”
“So happy places like this still exist. I purchased four pairs of Malco locking pliers from Harry J Epstein Co. Their prices beat everone by a substantial margin, so much that I wasn't even sure they were legit until I did my research. I saw that they were a business since the '30s and have been in the same location since opening. They are a business that still does business the old fashion way of having people there to help you. If you do an online chat, there is an actual person responding. If you call, there is a person who will answer the phone. I love places like this and will try to give them business whenever possible. I did have a question that I sent to them through a chat, and someone quickly responded. I placed my order on a Sunday, and they were shipped on Monday. The package arrived to me in Los Angeles in a few days, and was very well packaged, with substantial wrapping around each plier to assure they arrived in good condition. You could tell a person wrapped them by hand and cared about what they were doing. I can't recommend places like these enough and hope they last another 100 years. I am very satisfied and will think of them first next time I need something else they provide. Please help keep businesses like this alive.”
“This is one of my favorite places in Kansas City. Bulk spices, (unique ones at that!), flower seeds, feed for animals, gift sets for everyone in the family, and gorgeous flowers in the spring, summer and fall! They have fun trinkets and things you can actually use for your yard or farm and it's all located in a delightful old building with wood floors that still creak and the architecture is absolutely marvelous to look at while shopping! Please pick up some of their dip mixes- they are awesome for chips/ veggies or even just to marinate with! Have fun!”
“James was great.Helped me find exactly what I needed, & gave me great advice. I appreciate this experience so much over what the big box stores offer anymore.”
“My dog gypsy and I love coming here. The staff is always warm and smiling with a dog treat in hand. 9 times out of 10 they have what I'm looking for. Thank you for making shopping fun”
“The cashier that helped me out was super friendly and had great service. Her name was Kaylee and she helped me with everything I needed! I love to see the teens these days doing their jobs.”
“Our family business has been using Service Supply for decades. Service supply is our favorite vendor in all of Kansas City. Hands down the best! If your lucky enough to meet Tom and Adam you won’t be disappointed. They are a father/son duo and they are incredible at their jobs. If you have questions they are very helpful and will help you with all of your plumbing needs.”
“This place sells wholesale and in bulk.I only needed two screws . They we kind enough to take time to help me find what I needed. Wish more businesses had this Customer service”
“Had a project go sideways a little bit, Kevin did an exceptional job on helping us fix it and taking care of us as customers.Highly recommend their quality and their customer service.”
“Cool hardware store.Check out their plants, spring 2024. Their plants were the only ones that did fantastic this year!Their tomato plant is like something from the old show twilight zone - its trying to grow & go in my front doors? (check out the photo taken A few weeks ago)”
“This business is top notch. Traveling home from Montana to St. Louis I had a bearing go out on my utility trailer. I stopped there to see about renting a flatbed to get it home. They suggested the might be able to repair it. I continued home while they took a look at it. It turned out it needed an entire axle - not something they do. I got a flatbed in St. Louis and went back to get my trailer and they helped load it a day and a half later. For the diagnosis, the storage and the help loading it they did not charge anything. For anyone in the KC area looking for a customer friendly rental place this is it!”
“WOW WHAT A PLACE! A one stop shop where you can find all of your essential needs! Great service, and even greater staff! If it were an option, I’d give a 10/5!”
“I needed a dual chamber pressure regulator, they had it in stock and a reasonably priced compared to other places I called first. Friendly knowledgeable staff at the counter.”
“Ok this is my go to store from now on. So helpful and friendly everyone was amazing. I went to 3 other stores and finally found something that actually works. Thank you for the recommendation ?”
“Ordered a multipoint lock system for a discontinued patio door. It fit perfect with no modifications. The employees are very professional, knowledgeable and personable. I would definitely recommend All about Doors and Windows.”
“After a great deal of trouble finding somewhere to repair a power tool, Waters did exactly what I needed for a reasonable price! If you need product or service, Waters may be just what you are looking for!”
“Called with a repair question on a very old Bostich air nailer. Whoever I talked to was very courteous, knowledgeable, great listener, and honest. Explained their repair charges and suggested I may be dollars ahead just buying a new unit from them or a number of other retailers. What great and honest customer service.”
“I own 5 Woodmaster tools. Two woodworking shops and several different types of equipment in our shops. I have tools we have already replaced after 20 years in business but my Woodmasters are still running strong. I only comment on tools I believe in!Bill St. PierreSt. Pierre Woodworking”
“Great place to store a car, heated, safe, centrally located, great price for what you get. I keep a vehicle here, and it’s fun just to pick it up and drop it off to see all the different vehicles they have down there. Nice, helpful folks.”
“Met with David and Jennifer today w/ Brauer Supply. Great down to earth reps for their company. Super nice and ready to answer all our questions. Can't wait to start working with them.”
“A well stocked hidden Gem. Sorry, I just found it, and it is going out of business. But please go before the end of the year. I think they have your hardware needs covered and now discounted. Too sell as much inventory as they can. Hurry!. Nice people and great customer service ?.”
“I love this hardware store. Best customer service I've had in a very long time. Don't get this kind of awesome service anywhere else, including various other types of stores. Thank you, Gentlemen!!”
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“The best! Superior knowledge of fasteners & more. Friendly, helpful, family owned & operated. Consistency counts and they have been doing great for my business for around 20yrs!! Thanks guys!”