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“Eric Zegel was outstanding and went above and beyond. He was very responsive and courteous with me. He was knowledgeable and offered great programs to help me buy my house. As a first time homebuyer, he made this process very easy and quick. I usually worry about everything, but Eric made this experience extremely smooth and took the time to answer any questions I had.”
“Sam kept us informed throughout the process. He handled everything from the application to the closing in a prompt and professional manner. We recommend Sam to anyone who needs assistance with a mortgage loan.”
“I recently had to deal with a death in the family and disbursement of a trust, I was helped by a nice young man named Messab Ismail, he helped me through the process and made the entire matter a lot easier to deal with, I will always keep an account with CNB because of that, in a time when everything is fast moving and stressful, CNB and Messab were a great asset to me. Thanks CNB”
“I love this bank, have been using this location for 10+ years and can confidently rely on every employee who works here to be kind, efficient, loyal, and friendly. They achieve their goals of custome service with gusto and I appreciate everything they do!”
“I had another super awesome experience with Shannell and the team today.
Always more than ready to help and makes you walk out of the banking hall smiling”
“Staff is super friendly and helpful. I don’t live near this location, but stopped in one day for a quick need when in the area. That day the staff left an amazing impression. This visit I specifically drove to this location for service due to the friendly atmosphere and the wonderful people I experienced last time! Good job for making your customers feel so comfortable and welcome! My second experience was just as pleasant! I will be back!”
“I have been a member for less than one year. As of today, every experience I have had with Century Credit Union, whether over the phone, through email, or in person, has been exceptional. The employees at both branches are kind, knowledgeable, and professional. Their online banking and mobile app are easy to use and always accurate/up-to-date. If you want big banking experience with suits and ties, do not go here. If you want relationship banking with a small town feel, go to Century. You won’t be disappointed.”
“SBA lending Tim Davis is incredible, his knowledge and expertise really helps navigate the lending process . He is accessible and helpful . Couldn't have done it without him .”
9AM - 5PM
2345 S Brentwood Blvd, Brentwood
Banks
“Devonte took care of everything Promptly. He is very knowledgeable of West Community Credit Union policies. He signed me up for saving & checking in just a short period of time and explained each part of the process.?”
“At the time i went to this location i was talked into setting up another account for the chance to get eithwr a very soft fleece wool blanket or a power bank with both type c and apple charging plugs. I took the power bank and left with a cold bottle of water and a very pleasant interaction. This is my second time in here and the tellers already called me by name”
“Shout out to JP for making my car loan application process as easy as it could possibly be. He was extremely friendly, knowledgeable and efficient when we were in a rush situation at the dealership.”
“Matt Dazey was our loan officer. He did an amazing job of providing my wife and I with a loan on our new condo. He and his staff, Jenny Pueschner in particular were so helpful in keeping us informed every step of the way.”
“Today I exceptional help from Eric, Rejoyce and always from Karen Dempsey. They each go out of their way to provide excellent customer service and problem solving!
Thank you!”
“Suzanne (sp?) provided excellent customer service via phone. Had several questions and she went above and beyond. Thank you Suzanne! Also love Midwest BankCentre.”
“LEANA, ANA, AND JULIA and pardon my spelling are literally the best ever. I drive a few mile out of my way to this branch o. Pay day just to see them they are awesome ?”
9AM - 5PM
900 Olive St, St. Louis
Banks
“Today was my first visit to this bank. They had advertised attractive CD and Money Market rates. I was immediately greeted when I entered the bank and directed to a Personal banker to discuss possibility of opening a new account. The Customer Service Representative was Jen F. She escorted me to her office for a private conversation. I appreciated that as I do not feel comfortable asking questions and discussing financial decisions at a Teller window! In fact, when I arrived there I was not sure that I would indeed open a new account as this was an unfamiliar Bank to me. Until I met Jen F. She was absolutely professional, knowledgeable, attentive, and actually "Kind"!!! Since this was my FIRST visit there, I spent over an hour with her and NEVER felt rushed. I was reassured that my new account was FDIC insured. The origin of the Bank was even explained to me. ALL of my questions were answered and any concerns I had initiating an account with a bank new to me were addressed. I am now a NEW customer of M1 Bank and very satisfied with my decision to open a new account there. By the way, since the building used to be a chocolate shop, they offer you chocolate candy and a complimentary cup of coffee or water! Very pleasant atmosphere. When I completed my business there, I left feeling like Jen and M1 Bank were no longer strangers!!!”
8AM - 5:30PM
5530 Fyler Ave, St. Louis
Banks
“Alliance credit Union branch that I go to is located in the old Firemen's credit Union on Fyler Avenue just west of Macklind. It's very easy to get in and get out, I go inside and they know me by name which is unusual for most banks nowadays. The service is always very simple, friendly and most of all always accurate.”
8:30AM - 4PM
1420 N 13th St, St. Louis
Banks
“I have banked with Cass since 1988, they have always been tops with me. I recommend them highly!!! You can discuss any concerns with them. One of the bank mangers. Patty, who retired 2 ya ago, was the best. I hated to see her go. The only thing I wish they had more branches.”
9AM - 5:30PM
1280 S Hwy Dr, Fenton
Banks
“We dealt with Katie on updating accounts due to a car theft. She was consoling, supportive, and most of all knowledgeable and thorough. Best experience we’ve had with an employee at this branch in years.
Karie is a gem. DO NOT let her get away.”
“This credit union has excellent options to help you with your credit and saving money. This is my first time being a member with them. My specialist is very knowledgeable and friendly and I trust that she will always have my best interest moving forward.”
“John, was a wizard with everything! He helped us out so much, his communication skills were amazing! As first time home buyers he really helped by explaining the process. I don’t know if we would have been able to do this without John!”
“I had such a great experience here today. I don't typically come to this commerce location, but I needed currency exchange and this is the only commerce location that does it in stl. It was such an easy process! It's Clayton, so you'll most likely have to pay for parking. I found a spot right outside of the bank (lucky me) and paid easily on the app. For 30 minutes it was 90 cents. I wasn't sure what the wait time would be like, so better safe than sorry. The building itself is super nice and has a city feel- fits right in with the Clayton vibe. I walked in and was immediately greeted by a staff member that asked what I needed help with. I told her and she told me I'd be helped momentarily. I was then helped by a staff member behind the counter. They have euros on site, so you can easily do your exchange right then and there. He did the conversion for me and asked for my approval, it was super simple. He was kind and easy going, very pleasant to talk to. The entire exchange took under 10 minutes, and I was in and out. Thank you commerce!”
“Immediately as I walked in the banking area, I was pleasantly greeted by Kyle. He took care of my business transactions and was very knowledgeable regarding the transactions I had to complete. He made recommendations for increasing my bank account funds, and made me feel very comfortable during my visit. I highly recommend Kyle at Commerce bank (Clayton, MO) if you are seeking a bank that has competent, professional and friendly personal bankers.”
9AM - 5PM
9945 Watson Rd, St. Louis
Banks
“The staff here are so helpful, wonderful, and kind. I can't say enough good things about this location! Customer service here is above and beyond, I am so thankful to bank here. Also, very convenient being right by my work!”
“Bankers are friendly and polite. They are knowledgeable and go out of their way to assist. I have been banking with Commerce bank for over 40 years. I’ve never had an issue.”
“Appreciate all the help from Bill H. on my recent transaction! He took the time to answer all my questions and stayed on top of things every step of the way. It was wonderful to work with someone diligent, trustworthy, and helpful.”
“I would like to take a few minutes to express my sincere gratitude for the outstanding service provided by Casie, Cassie, and Layla at your Oakville, MO branch.
Although I am not a customer of Southern Bank myself, my late aunt was, and one of her three accounts was held with your institution. As the Trustee of her estate—and with only one prior experience as a Trustee many years ago—I had numerous questions regarding her accounts. These included how to wire transfer the proceeds from the sale of her home to her Southern Bank trust, the handling of savings bonds, FDIC insurance, and more.
Casie, Cassie, and Layla have been incredibly helpful throughout this process. They have responded promptly, provided clear and thorough explanations, and have even been proactive in anticipating questions I hadn’t yet thought to ask. Their professionalism, patience, and expertise have truly made a difficult time easier to manage.
I can honestly say that if there were a Southern Bank branch near me, I would seriously consider moving my personal banking relationship based on the exceptional service I’ve received from your Oakville team.
Please extend my heartfelt thanks and appreciation to these three outstanding professionals.”
10AM - 5:30PM
1202 S Kirkwood Rd, Kirkwood
Banks
“I have been with this bank since 1997 I never had any problem with them this will be my bank to God calls my home . Customer service is amazing in person and on phone. Thank you for your service”
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“This is the best bank I have been using for years and everyone is very friendly and kind and the best service and best bank tellers that help me always when I come in and remember my name I'm really happy with this location best customer service experience.”