AutoZone W. Chestnut in Springfield, MO is known for friendly and helpful staff who provide good customer service. Customers appreciate the employees' willingness to assist, answer questions, and recommend solutions, including mechanics when needed. The store effectively handles orders, delivering items promptly, especially during busy times like Black Friday. Several customers have received exceptional help, such as one employee who went out of their way to assist a stranded motorist along I-44 by bringing a fuel pump, demonstrating the staff’s kindness and willingness to help in emergencies. Overall, this location is trusted for its great customer service, quick responses, and reliable assistance, making it a popular choice for auto parts and support in Springfield. The staff’s helpful attitude and dedication keep customers loyal and satisfied with their experience.
Great store, expect to pay everything in your wallet for your needs.
February 2025
Typical AutoZone with a decent selection of overpriced parts. Cashier was friendly.
June 2024
“Lester” helped me today with a new battery & some oil for my Hyundai! He was patient, kind, & efficient. He definitely was determined to help. Thank you very much. A total blessing!
