Central Bank is a community-focused financial institution with over 250 locations across several states, including Missouri, Colorado, Illinois, Iowa, Kansas, North Carolina, and Oklahoma. Known for its friendly and helpful staff, the bank offers a range of services through various divisions such as Central Investment Advisors and Central Trust Company. Customers appreciate the excellent customer service they receive, highlighting staff members like Jonathan Gonzales, Brock, Ellen Pate, and Chloe for their patience, professionalism, and efficiency. Many reviews mention how staff go above and beyond, whether helping set up new accounts, resolving issues quickly, or explaining services clearly. The bank's employees are praised for being fast, friendly, and attentive, making banking easy and convenient. Customers also value the bank's focus on technology and its widespread ATM network, which ensures accessible banking services. Overall, Central Bank is recognized for its caring staff, streamlined processes, and commitment to serving community needs, making it a trusted choice for banking in the regions it serves.
Savannah was the MOST helpful and the sweetest banker I’ve ever had the pleasure of working with. She was personable and knowledgeable and made our experience a very pleasant one! We’ve had some negative experiences lately but she definitely made up for that!
February 2025
Very knowledgeable understanding and professional support.
December 2024
I would highly recommend this branch. I had best experience with Jonathan Gonzales. He was so helpful and extremely patient. He truly deserves All the respect . If having issues with any other Branch. Please go to This One. I can't believe how easy everything works when individual actually cares and are on top of their... read full comment
