Enterprise Rent-A-Car
Car RentalHours:
1046 W Sunshine St, Springfield MO 65807 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Springfield provides a rental service with a mix of experiences. The process of getting a rental is often easy, with friendly, helpful, and knowledgeable staff who are understanding. Some customers enjoy a comfortable experience with clean, sanitized vehicles and a low-touch process across many locations. Staff are noted for being extremely helpful and kind, working quickly to make things right and make the experience very easy, even when busy. However, there can be significant problems. Customers report a really rough time with vehicle issues, such as an unsafe-feeling car that required immediate replacement. Resolving these issues sometimes involves a difficult run around, being sent to multiple locations that do not have a promised car, leading to major delays and frustration. Additionally, a policy restriction prevents using points for last-minute trips unless booked 48 hours in advance. Despite helpful staff, the company receives feedback to improve its vehicle fleet and logistical coordination.
Most Recent Reviews
March 2026
Every time I go in, there's a different set of staff (usually once or twice per year), so I think the turnover is pretty high, but they always do very well.
February 2026
Anybody needs to rent a vehicle go to Enterprise they are the best people here in Springfield
February 2026
This is the only place I rent from in town! Amazing staff and fantastic service. I have been a customer for more than a decade and never had an issue with a rental.
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