Home Services at The Home Depot is highly praised for its excellent customer service and helpful staff. Customers appreciate how staff members go above and beyond to assist, whether it's helping with phone issues, providing product recommendations, or offering detailed explanations. One reviewer shared a positive experience when the staff helped them during a stressful situation involving a non-functioning cell phone, demonstrating their willingness to help in any circumstance. Others mentioned purchasing a tub at a great price and receiving great service. The team is described as friendly, knowledgeable, and attentive, making customers feel valued and cared for. A standout example involved a staff member named Scott, who provided exceptional assistance in selecting the right tools for yard work, earning high praise for his patience and expertise. Overall, the store is recognized as a welcoming place with a team that truly cares about customer satisfaction.
Great place! They strait away directed us to where we needed. An Australian employee not only explained what we needed and showed us the cheapest option with pros and cons. Well definitely be back!
February 2023
Great customer service. We ordered my tub and it looks great for a great price. Thank you Home Depot of Springfield, Mo. Great location too!
June 2022
Self checkout. Not returning. There are other stores that will check you out, provide sincere customer service. Lighting display looks like it hasn't been updated in years. Might want to look at the whole store and bring up to a fresh new look.
