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“The capacitor on my outside fan unit went out due to the hot weather. They had the correct part on site. Very friendly and witty customer service. You earned a lifelong customer. Thank you for helping keep my home cool.”
“Excellent customer service and overall stock, however the website was a little decieving cause we went there to purchase a $6.99 air compressor regulator that it said they had in stock and they had none so we wasted gas and valuable time cause we drove in from out of town and this was to work on a newcustomers vehicle of ours, not a good start for his reviews for Our Family Business, Prayers ? that he understands.”
“Since you are tired of non-existent customer service in other bigger stores, come instead to Consumers Hardware,1844 N. Glenstone in Springfield. I have traded here before and will be back! The folks here will bend over backwards to tryto help you get exactly what you need.”
“So... thankful to be shopping at my most favorite hardware store. Downside of visit, the isles are only wide enough for one person to navigate at a time. I have PTSD. Therefore, I feel overwhelmed by the small space”
“Jim helped us out with a complete kitchen remodel. He was very attentive and assisted us on several trips for cabinets, countertops and misc looks at many other items like flooring and accessories. Jim went above and beyond to make our experience at Home Outlet a great one. Thanks so much and please head on down there for awesome pricing and a large variety!”
“I LOVE ACE HARDWARE in general. They're more old-timey. They also have more of the one-off things I need all in one place. This particular location, is a step back in time and I adore it. The man who helped me today, bless me, I forgot his name, was super helpful and polite I got Great service! The prices were mid to just above mid, but for the convinience of nearly everything being under the same roof, located so close to home, it was well worth the lil extra. The big Orange and Blue guys walk ya 40 miles and don't have half of what you need, in favor of stocking about a billion things ya dont need. Felix, General Contractor & E Waste Recycler.”
“Man these guys took care of me! I have a couple of the Chinese mini skid steer and excavator. Of course everything is Oddball size these guys were able to square me a new hoes in the door and out with fittings and all and about 20 minutes. Centrally located super friendly. Extremely knowledgeable! I can't say enough about these guys! For the future I will do nothing but go to them for all my hydraulic needs”
“Always helpful and right around the corner! It's clear Cowen's Ace Hardware is family-owned and operated—they make every DIY project easier with their genuine service.”
“I love e Harbor Frieght! Most of my tools come from there. Not a professional, so top quality is not a concern, some of my tools only get used every couple of years. I have only ever had one problem with a tool, and they replaced it. I just went last week, first time they didn't have what I was looking for! Pretty good history!”
8:30AM - 4:30PM
325 S Kimbrough Ave, Springfield
Hardware Stores
“Always nice going in. The young lady whom checks in the blades to be sharpened is always kind and great to visit with. Also they do an amazing job sharpening the blades.”
7:30AM - 4:30PM
1700 E Trafficway St, Springfield
Hardware Stores
“This is an interesting business that appears to be a wholesaler with a retail presence.. They sell lots of fasteners and similar hardware. They do not carry plumbing supplies or other items that you might normally find in typical retail stores.”
“So often in woodworking or industrial arts, those working there are uptight and conceited jerks. Not so here. Several interactions and all very positive, engaging and enjoyable.”
“We can’t say a Big Enough Thank You to Valorie and Monica for helping us getting cabinet and bathroom hardware, grab bars and a shower door when we ran into problems with our builder not getting them. They were very good to help me pick out what I needed that would go with what we had. They were very efficient on getting items in to their store and installed for us. Only wished we would used them to start with !! Highly recommend this business.”
“They have really turned around and gotten allot better. Carrying allot more variety of products to help lower costs of things being done by contractors. There pro services are the best. Ryan goes out of his way any time I need anything to help with what ever I need help with. I will only shop at this store.”
“I want to give a shout out to Walt and his team. I bought a used riding mower. Wanted it to get a once over and tune up which they did. They performed the proper maintenance and did a good job. Picked up and delivered. I went to use the mower and had fuel leaking and thought what the heck. Reached out to them. Walt personally came out to my home and replaced the fuel pump and made things right. He waited while I ran the mower with blades engaged for a spell to make sure things were working properly.
This is old school service that isn’t seen today!!! Definitely recommend as they will take care of you hands down!!
Thank you Walt and team!!!”
“Same as any other lowes, itemI needed was out of stock but there is a other lowes 10-15 mins away and they had what I needed. Staff is always friendly and willing to help.”
“I've bought quite a few things here over the years. They have been great to work with. They were very helpful this morning switching a belt out on a tool belt, which means a lot, as I live 60 mi away and can't just drop by once more stock comes in.Buy with confidence!”
“I’ve had very good luck with Johnstone supply and their employees are friendly and willing to go above and beyond to get my customers the parts that they need so that they’re heating and air-conditioning equipment is working in a timely manner. I appreciate these guys very much. they help me run, numerous calls in a day with the parts that I need”
“Outstanding service Parts dept. . able to track bolts even the Manufacturer of the equipment couldn’t get their hands on. On following visit didn’t have bolt I needed but was able to point me in the direction of a competitor that did. Pure Class this outfit is and will always be the first place I come to in the future.”
7:30AM - 5:30PM
5117 S Campbell Ave, Springfield
Hardware Stores
“Had been a great experience last few times I've used them. This last time, I had a mower fixed by a local farm chain, worked two times after fixed. Took it to general rental center, they told me what got broken last time it was fixed. They fixed and held it for me till I got back from vacation never complaing. It works like a new mower.”
“After having such a great experience at this store, I’ll be coming here instead of Lowe’s or Home Depot from now on. Gabriella is such an intelligent and beautiful young lady and Nathan‘s first day was extremely beneficial to the company; he scored me 50% off my first purchase and helped me find exactly what I was looking for. They’re both studying outside of their day-to-day job and I hope the company has their full support because they deserve nothing less. 10/10 recommend & ⭐️⭐️⭐️⭐️⭐️”
“Good guys unload me quickly. One thing what I can’t understand. No public restroom and restroom only for employees. I take it like a challenge to make or find a restroom by myself on their property. So watch out for surprise when u walk.”
“Very good staff here. Didn't know they closed so soon and helped us get lumber 20 minutes after close. Didn't complain once and still helped every step of the way. Very cheap prices too!”
“Had to order a window with an unusual trim option. David worked exceptionally hard to locate the window I needed even reaching out the the manufacturer to ensure we ordered the right option. You do not get that kind of service anywhere else.”
6:00 AM - 10:00 PM
1850 E Primrose St, Springfield
Hardware Stores
“Amazing staff extremely helpful I cannot remember the gentleman’s name, but I came in around four to look at some plants for my yard and I had an amazing employee helped me out. The result turned out amazing.When I went to Home Depot. None of their garden staff knew a thing about gardening. Lowe’s for the win”
“A huge shout out to Cody, JP, Lori and the entire crew who helped us today. Mr. Electric came in to use our rebates to purchase Christmas gifts for our employees. Cody took our 17 page list and started to work. He completed some special orders then divided our lists among a few employees. The AMAZING crew made quick work of pulling all the gifts selected by our employees. They organized the gifts by employee so we could check out each employee's wish list separately. To say the experience was fantastic is an understatement! Everyone went above and beyond to help us. Mr. Electric, Nathanael and I want to sincerely praise you for your over the top customer service!! Well done Menards.”
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“Love my visits here. Everyone is very friendly and helpful. On our first visit Madison went above and beyond explaining how their rewards system works, along with other helpful information. On our visit today Dennis was super helpful in helping me select the perfect Stihl chainsaw for my needs.
It is a clean store conveniently located with a large selection at great prices!”