O'Reilly Auto Parts in Springfield, Missouri, is known for its excellent service and helpful staff. Located at 3054 East Sunshine Street, this store offers a wide range of parts, tools, and accessories for vehicles. Customers appreciate the courteous and knowledgeable employees who are eager to assist with various automotive needs. The store provides free services such as battery testing, fluid recycling, and a Loaner Tool program, making it a convenient choice for DIY repairs. Many reviews highlight the positive experiences customers have had, including assistance with finding the right parts and troubleshooting issues. Examples include staff helping with battery connections and offering code reads for vehicles. O'Reilly Auto Parts stands out for its commitment to customer service and support, often going the extra mile by checking inventory at other locations when needed. The store's friendly atmosphere and willingness to help have led to strong recommendations from satisfied customers. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable option for anyone in need of automotive supplies and assistance.
Great experience today. They were really, really busy. But they still had superior customer service and treated everybody like they were the only ones it was really a great experience. I bought new windshield wipers, and they put them on and it was awesome. They did a great job.
November 2025
Nick was very helpful and saved me $100 from what another place wanted to charge me. I offered him a little cash for his help which he refused and told me to buy my dogs a treat and that's what I did. Thank you Nick for your help and the dogs loved their treat!
August 2025
Matt walked a couple buildings over to test my battery, jumped my car, and is now installing the new battery for me ❤️ The heat index is over 100 degrees and I have a 3 month old baby with me- I can’t tell you how much I appreciate his help!