O'Reilly Auto Parts store #4048 on South Campbell Avenue in Springfield, Missouri carries parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and mixes automotive paint. It has a free Loaner Tool program. Reviews highlight very nice, hard-working, and amazing people working there who are extremely helpful, friendly, and willing to help. Staff are noted for going above and beyond, with excellent attitude and customer service that is greatly received. Specific examples include testing a battery, quoting a good price, and helping to install a new one when a customer had no tools. Another worker helped diagnose a car issue, saving money and trouble. Some feedback notes that while customers will gladly pay a premium for a timely local purchase, the parts inventory should allow the store to be more competitive with online competition, as a significant markup can become an issue. Overall, the staff's helpfulness and service are consistently praised.
Had great service had to get apart for my sons car. I had to order it, but they did not call me when it came in thats why they get 4 starts, not 5 but other. That was a good experience
May 2024
Blake was wonderful! Kind and efficient, awesome service! Would highly recommend this store!
May 2024
There are a lot of hard working execs in most corporations, but it is young men like Blake at the O’Riely’s on S Campbell in Springfield, Mo. that really makes a company successful. His attitude and customer service was greatly received and should be a catalyst to customer service returning to the forefront. Thank... read full comment
