O'Reilly Auto Parts store #259 on West Republic Road in Springfield, Missouri is noted for its great location and big selection of parts, tools, and accessories. The store offers many services, including free battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and brake rotor resurfacing. They also have a free Loaner Tool program. Customer reviews consistently highlight amazing experiences with very helpful and pleasant employees who seem to love what they do. Staff members are described as brilliant, dedicated, and kind, offering person-to-person help. Specific examples include employees expertly diagnosing a car issue by checking a clogged air filter and installing new parts, as well as installing lights despite cold or rainy weather. This service saves customers money and headache. Employees are willing to help with any project, often installing items for free, stating "this is what we do." The store provides fast service and the employees are characterized as cool. Overall, customers report very appreciative experiences with good service at this location.
Staff was attentive and helpful. Got me the right parts and products I was looking for.
May 2024
I have found the employees of this store (various ones) to be friendly, helpful, and honest. They have tested my battery and check-engine light for me, for example, and never tried to upsell me on anything (even though they could have). I completely trust them and always use their store.
May 2024
Gunther was brilliant, dedicated and really helped me person to person find the right lights and installed them. It was a rainy day so we waited until the sun came out and he did such a good job.
