The UPS Store #2459in the Rabbit Patch Center of Springfield is a locally-owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. Customers consistently praise the exceptional customer service and knowledgeable staff at this location. One reviewer highlighted the fast, friendly, and helpful assistance provided by an employee named Becca, noting that they always receive great service and can trust UPS to be reliable. Another customer described the staff as "always so helpful and considerate," making this their favorite store for returns, shipments, and printing. The store manager and team were also recognized for their excellence. A reviewer commended the "best store manager around" and shared how the team, including an employee named James, did an amazing job with color photo enlargements. Another customer praised the professionalism and kindness of a young employee who handled a difficult situation with rude customers with grace and composure. Overall, The UPS Store #2459 is praised for its outstanding customer service, knowledgeable staff, and reliable, high-quality services. Customers consistently recommend this location for its exceptional experience.
I popped by the UPS store on Kearney after a long day. I was expecting an excruciating slog until an absolute queen named Ryley took care of my needs, saving me time and money, all while helping multiple customers simultaneously. She was working by her self. Give that queen a raise. Give her two raises. It must be done.
July 2025
Customer service was awesome. I would highly recommend this location of UPS to anyone.
June 2025
Great service! The employee, Becca, who helped me was fast, friendly, knowledgeable, helpful. I always receive great customer service at UPS and I can trust UPS is reliable.
