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“I have used this particular store for over 3 years. I am always greeted when I walk in the store. The staff try their best to help find the fastest and least expensive way to ship my items and are most helpful with packaging. Highly recommend this location!”
“Karen is the best. Helpful, kind and knowledgeable. I have been a customer of this store since they opened. The recent improvements are just great. Karen gets 5 Stars for excellence in customer service. Thank you.”
“The sweet girl who helped me (sorry, I forgot her name) was amazing! She's incredibly talented and used her expertise to help me get a product I'm very happy with. I'm very grateful to her, and I think I'll be a regular customer in the future.”
“I walked in. I scanned the label of my box that I had labeled at home. I dropped it in a bin. Received a receipt for it. And walked out the door. All of that took less than 3 minutes. It was exactly what I needed to do, no line to do it, fast and efficient!”
“Just wanted to take a moment to leave a review and truly let the world know how much Annie helped me yesterday. She went above and beyond to help me with my banner. At one point it was time for her to go home she stayed late and made sure Abby was able to step in and finish up. Both were amazing and I really appreciate it”
“I currently work here. If I plan on staying a company driver I will stay with the company. Best company driver position I've ever had. Great hours I go in at 9:30am each day and work about 8-10 hours. Mon-fri. Good money free food all the time. Good free/cheap benefits.”
“This is not a full fedex. They have drop off service and package pick up. They won’t be able to take any dishtv returns and do not have packaging or ability to make shipping labels. Head to glenstone or battlefield fedex for those services. If you have a drop off, the package must be fully packed and labeled for them to take it.”
“I have to hand it to these folks. In a time when businesses are shutting down and patrons are treated like poison they have achieved the opposite effect. Yes it is a covid enforced policy zone however business as usual and at higher levels has taken root. I see them surviving and thriving while others fight against the strong current and undertow created from other businesses quickly succumbing to the lackluster employee draft and cold shoulder to the customer routine. If you want to know how to make a profit just stand in a corner and watch these folks. I am truly impressed at their performance abs ability to overcome obstacles.”
“I've used this store for several years. Just wanted to say that the team you have now (recent year) is always kind and helpful. I often have several large and heavy boxes and they go out of their way to make drop off easier when they see me. Today a young man was more than helpful carrying a huge box in this 100 degree weather. Thanks for great service!”
“I had a large crate to ship, but we live pretty far out in the country so I opted to take it to the FedEx facility. Easy to find, the guy in the office was very helpful and friendly. All in all a good experience.”
“I went to make some color copies, self-serve style.
The two men working were both helpful and that made it easier to get my copies made.
Unfortunately, when I had called earlier in the week, I asked the person who answered the phone how much color copies cost, AND, specifically what the charge is if I did front and back color, and a separate page. He told me he thought I would be charged for TWO pages, not three. I asked him to double check because he seemed a bit unsure with his answer. He came back and assured me I would only be charged for TWO color pages, because it was 2 sheets. Well, that was NOT correct, and I had to pay for EACH side of the color copies! That van be a huge additional expense m, and for me, it cost me over $50 extra from what he had initially told me.
I am still giving a 5 star review, because I had a pleasant and uneventful experience once at the store. The misinformation I was given over the phone should be addressed with staff!”
“I had tried to send a return day before but arrived 8:10 was told closed the app said 9 she explained "The UPS" & UPS two different companies & her systems are down otherwise she would help by this time I'm thinking Yeah yeah "2 UPS,web closing time & system down ?The next day I go back I arrive few minutes late and my surprise the door opened & they took care of me lights off ready to go & took care of me, you talk about feeling like an ***to think she was giving me alineI guess I've got that so many X.So all I can say WOW !”
“Estes is a good place to work for my husband. The terminal manager Brad is very personable and fair. His fellow employees are all hard workers and work as a good team. My husband enjoys working here!”
“Heather and Louisa at the front counter deserve a HUGE SHOUT OUT!!! Someone in line for the front counter today, was obviously in a hurry and thought that her mailing/shipping needs were very important. She was rude to the person in front of her, huffing while in line, and then VERY rude to Heather when it was her turn.
Heather kept her cool and was very clear with with this impatient women what information was needed to assist her and what information she was legally allowed to give out.
I'm sure if you watch the surveillance video, you will be impressed as well.
Thank you Heather and Louisa for helping to keep spirits light and smiles on while being demeaned. We need more of you in this world.”
“It was convenient to have parking spaces reserved directly in front of the shop. It was well staffed. The staff was friendly and efficient. They quickly greeted me and processed my package.”
“I give Shane and Hugh 5 full stars. They were so helpful and saved me a lot of time. Also want to thank Mike, I believe for helping to load my package. Great experience.”
“Moshe (please forgive me if I spelled his name wrong) was amazing and very funny! The woman in front of me was very rude and he handled it with grace and remained calm. I was in and out within 3 to 4 minutes and had a very pleasant experience! This man deserves a raise and a promotion!”
“We are not local. I realize many of these poor reviews are due to the passport process. For someone just needed to use the basic Mehl services. The staff was incredibly friendly and helpful. We had to get in line twice and they were a joy to work with each time.”
“Not really sure why there are tons of negative reviews about any particular location. These locations are here to help you with packages that were unable to be delivered. I have a lot of these as I require my merchandise to be signed for. I don't necessarily love having to go to the Bennett location to pick up my mail but the people there are nice and they do the job I'm asking them to do. James is someone who always has a smile on his face, and always knows exactly where my package is.
Big thanks to everyone at the Bennett location. I appreciate each of you.”
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“Family owned and operated by a wonderful, caring and courteous family. The sons are exceptional and I wouldn't go anywhere else! There are also cool items to purchase.”