“They are great! When I came in i was greeted with a smile and a question of how I am doing? They were very helpful and got my items turned in very quickly. The line was long but moved very fast because it seemed like all of the staff new what they were doing! This is my favorite ups store.”
“This location is the friendliest in town. Always helpful. Occasionally I stop by the South National location and am always struck by the difference in customer service in comparison to the Battlefield location. It’s why I keep coming back to Battlefield for all my Amazon returns. Christina is helpful and friendly, good customer service.”
“The sweet girl who helped me (sorry, I forgot her name) was amazing! She's incredibly talented and used her expertise to help me get a product I'm very happy with. I'm very grateful to her, and I think I'll be a regular customer in the future.”
“Updating my review because even though I did have a couple bad experiences with employees here over the same topic, the manager Jacob was wonderful and made it right. He took care of the issue as soon as I addressed it and made it right. I wish the employees would be as kind and as courteous and helpful as Jacob was and this store would be awesome. Thank you again Jacob for everything!”
“I went in here to drop off a car title to send off for or vehicle that had been damaged in a storm and couldn't find an envelope and the employee could tell I didn't know what I was looking for and asked me if I needed help. She called me up to the counter and was very helpful and told me she had everything behind the counter and that it was free to send it off to the destination. We've always had to use UPS or USPS. This was the 1st time we were told to use FedEx so we were lost. Your employees were very helpful.”
“I currently work here. If I plan on staying a company driver I will stay with the company. Best company driver position I've ever had. Great hours I go in at 9:30am each day and work about 8-10 hours. Mon-fri. Good money free food all the time. Good free/cheap benefits.”
“These ladies were wonderful, give them a raise. it would of been a quick in and out but on the way out I found I lost my phone. I wasn't in a good mood over this. They went out of their way to help me. Since I lyfted over, they not only let me use their phone to try to locate my phone, but got me a cab”
“I had a small package that I needed to get to a friend of mine in another state and I had no idea how to get it there or the best way to do it. Your employees went above and beyond my expectations. I would highly recommend to any of my friends that need to ship something to use your services. The young lady and the young man that worked there that I interacted with were exceptional. And I didn't have to wait long at all I think I was there less than 10 minutes maybe 5 to 7 minutes. And I've got a tracking number for my package to see when it's delivered. Thank you again for the greatest service I could have imagined.”
“I had a large crate to ship, but we live pretty far out in the country so I opted to take it to the FedEx facility. Easy to find, the guy in the office was very helpful and friendly. All in all a good experience.”
“I give Shane and Hugh 5 full stars. They were so helpful and saved me a lot of time. Also want to thank Mike, I believe for helping to load my package. Great experience.”
“Estes is a good place to work for my husband. The terminal manager Brad is very personable and fair. His fellow employees are all hard workers and work as a good team. My husband enjoys working here!”
“Heather and Louisa at the front counter deserve a HUGE SHOUT OUT!!! Someone in line for the front counter today, was obviously in a hurry and thought that her mailing/shipping needs were very important. She was rude to the person in front of her, huffing while in line, and then VERY rude to Heather when it was her turn.
Heather kept her cool and was very clear with with this impatient women what information was needed to assist her and what information she was legally allowed to give out.
I'm sure if you watch the surveillance video, you will be impressed as well.
Thank you Heather and Louisa for helping to keep spirits light and smiles on while being demeaned. We need more of you in this world.”
“It was convenient to have parking spaces reserved directly in front of the shop. It was well staffed. The staff was friendly and efficient. They quickly greeted me and processed my package.”
8:30AM - 5:30PM
1442 S Glenstone Ave, Springfield
Shipping Centers
“Quick and easy to do business. Change of address only took 10 minutes at most. Received a confirmation email also. Mail started being delivered the following Monday.”
“Not really sure why there are tons of negative reviews about any particular location. These locations are here to help you with packages that were unable to be delivered. I have a lot of these as I require my merchandise to be signed for. I don't necessarily love having to go to the Bennett location to pick up my mail but the people there are nice and they do the job I'm asking them to do. James is someone who always has a smile on his face, and always knows exactly where my package is.
Big thanks to everyone at the Bennett location. I appreciate each of you.”
7:30AM - 5:30PM
500 W Chestnut Expy, Springfield
Shipping Centers
“We are not local. I realize many of these poor reviews are due to the passport process. For someone just needed to use the basic Mehl services. The staff was incredibly friendly and helpful. We had to get in line twice and they were a joy to work with each time.”
“This business is amazing! So thankful to have the convenience of this location for my mailing/shipping needs, the staff is super kind and helpful. This also appears to be a family run business, which when being helped, you’ll be impressed by how mature and respectful the young men of the family are. Can’t recommend these folks enough.”