U.S. Bank Branch is known for its friendly and helpful staff, making customers feel welcomed with warm smiles. The assistant manager is especially praised for being knowledgeable and remembering customers' needs. Customers appreciate the easy access to free checking, savings, and lock boxes, along with military discounts. The bank offers a positive atmosphere, with staff willing to assist with questions and deposits without hassle. Tellers have gone above and beyond, even recounting drawers to ensure accuracy. However, some reviews mention inconsistent service, such as delays in check delivery and occasional rudeness or confusion among staff. Overall, the bank is regarded as a friendly and reliable place, though a few improvements could enhance the experience.
My son has used this bank since day 1. They had smart staff then. Now it's like they graduate from a cereal box like the toy surprise! Especially when he ordered checks and they never have shown up yet! They're very rude and inconvenient at times! And sometimes very lost.
April 2023
Great employees, management seems very misinformed.
January 2023
Gre a t. Ranch, smiling faces. No mistakes made and will help you with questions or to make it easier to deposit money with out Hassell of asking for your debit card or 3 forms of id.
