Russell Cellular, a local Verizon Authorized Retailer located at 3121 E Sunshine in Springfield, MO, is known for providing friendly and helpful service. Customers appreciate the staff's professionalism, kindness, and patience, with many mentioning that staff go beyond expectations to assist with various needs, from setting up phones to explaining plans. The store offers a wide selection of products in stock, making it easier for customers compared to larger stores. Customers have trusted their advice, especially when traveling abroad, as staff helped arrange international plans. While service is generally quick, some have noted a fee for phone setup despite long-term relationships with Verizon. Overall, customers leave satisfied, praising the store for offering good deals, reliable service, and a positive shopping experience. The staff’s genuine care and expertise make Russell Cellular a preferred choice for Verizon customers in the area.
These boys are wonderful Kobe and Erin. They are great. I tell everyone if your phone is messing up, these boys will help you.and don't make you feel Goofy. Thank you guys .
December 2025
Seth was a great help, got all of the things I wanted and needed. He took extra care and time to make sure that we had all our questions answered and was very friendly.
October 2025
Everybody is real friendly and helped a lot.Every time i've come up there, they help a lot and resolve my issue
