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“Dexter McVay at the AT&T store on Sunshine in Springfield, Missouri truly went above and beyond. He took the time to help me understand the best upgrade options for both my iPhone and Samsung, making the process easy and stress-free. He also worked with my brother-in-law to review his plan, upgrade his iPhone, and even save him money. Dexter was incredibly relatable, knowledgeable, and genuinely invested in helping us find what worked best for our needs. His outstanding customer service turned a routine visit into a positive, confidence-boosting experience. This is the kind of service that builds trust and keeps customers coming back.”
“Adam was great!! He was very patient with me and made sure I had the right phone for my needs. He made sure I knew how to work it and switched the information from my old phone onto the new phone. Malik was also very sweet and helped me understand some of the new settings. Overall, it was a very pleasant experience and I tell all my friends to go to that AT&T store. Definitely a 5 star experience!!!”
10AM - 6PM
1330 E Battlefield Rd, Springfield
Mobile Phones
“Corey from CPR was outstanding. If I could give above 5 stars ? then I would. The Customer service skills were through the roof. His knowledgable and technical skills were A+. We were driving all around town trying to get this phone fixed. In no time flat Corey made our rather complicated problem look easy. He even helped us with the claim. Transparent pricing. Will be a repeat customer.”
10AM - 7PM
3867 S Campbell Ave, Springfield
Mobile Phones
“I came into this location today and had a unique problem with my phone. Presley was a hero and solved it within minutes. This young lady needs recognition! Outstanding service!”
“Logan was very helpful and knew when to be serious and when to joke around. I needed some of those laughs while trying to figure out how to purchase a phone by myself and open my own phone line :)”
10AM - 7PM
3530 W Sunshine St A, Springfield
Mobile Phones
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
10AM - 7PM
2545 N Kansas Expy, Springfield
Mobile Phones
“This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.”
10AM - 7PM
1538 S Glenstone Ave, Springfield
Mobile Phones
“I am grateful for Zachary! He helped me while struggling with port over issues I was having with Consumer Cellular. I am back with Cricket! I am anxiously waiting for my iPhone 16e. I have been an android user for years so this will be a challenge, I'm sure. Looking forward to watching HBO, which is included in my plan.”
“I bought my phone from CPR several years ago. My phone developed a pop up virus so I took it in to see if they could get rid of the virus. Within 3 minutes they removed the virus and there was no charge!”
“Ifty was extremely helpful and went out of his way to make sure I got everything I needed. He made me feel like family. Will continue to do business with this store for sure. You won't be disappointed I assure you.”
“My boy Thaddeus, did wonders for my experience with this AT&T store. He Hooked me up with a banging deal, and he had no problems switching over to my new phone. That Guy is management material, and if you need help with anything, ask for him!”
“This store is thumbs up amazing team very helpful Diana and bri are great the GM there's this amazing I've never had such a smoother process with any cell phone store they Rock”
“I liked the attitude of the employees at your store. I had to come back to you several times and had three different guys serve me. I am very grateful to Noah, who went to great lengths to help me and was very patient! The service was fast, I didn't have to wait long, it was high-quality and friendly!!! I only come to this AT&AT store.”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“Sarah was very nice and friendly very very helpful very professional went way beyond my expectation of a sales lady that wasn't trying to get me to spend more than I needed to and a very nice person overall..He even helped Troy wouldn't break my new phone as quickly and help me out obtaining a case and a screen protector protectorTHANKS”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
10AM - 7PM
1540 N Glenstone Ave, Springfield
Mobile Phones
“Just had the best costumer service from Kailey at the n Glenstone store. She was so kind and patient. Made sure everything all data transferred to my new phone, explained new features as well as troubleshooted a pesky “phantom” old Apple id. A+ Kailey!”
“Shelbie helped me out. She transferred everything from my old phone to the new one which most places will not do, or atleast haven’t done in the past. She helped me get my watch set up. And then I was able to leave my old trade in phone with her verses sending it off in the mail later. I don’t know if Verizon has changed lately or if she just went above and beyond on her own. Either way we were appreciative.”
“These boys are wonderful Kobe and Erin. They are great. I tell everyone if your phone is messing up, these boys will help you.and don't make you feel Goofy. Thank you guys .”
“I was very grateful for the help I received at the AT&T store. The staff was helpful and friendly, and answered my questions clearly. I left with everything taken care of that I needed.”
“Just came into the store on Chestnut and these ladies took the best care of my son and I, not to mention that their amazing attitudes made our day! Keep up the great work!”
“Billie at T-Mobile did an amazing job helping me with my phone issue. She was patient, kind, professional, and knew exactly what to do. I’m a very happy T-Mobile customer, and I really appreciate the great service. Thank you, Billie, for your help and positive attitude!”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“I love metro I actually got the phone that I wanted for the money and the Customer SERVICE and the team in the staff I was amazed with the skills and the talent of the store of their profession. Now that I know I’ll be bringing the rest of my family and friends this way for the money for the experience and the skills MetroPCS is the way to go thanks to dominate team and their staff and their organization
Derrick Adams”
“Such exceptional service given by Kobe! He was knowledgeable, warm, friendly, professional, and helped us with a smile. Thank you for taking such great care of us! If you need to make the switch to Verizon from another carrier, go see Kobe!”
“Great Service! They went over and above to help us with a SIM card issue that I created. They care! Something that is I appreciate as a small business owner.We live in the country and really like their WiFi mini tower that is a cell phone line. Works great!”
“Had a real issue with our account today and the Young lady took care of us with it. She is the best and amazing. Thank you so much if I could give you 10 Stars I would in a heartbeat. Everyone don't deal with the 611 metro operators. Cause to screw Alot of stuff up. Cause they did us. But the young lady did everything to fix it even though it took along time. But she's the best. Thank you very very much again ??”
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“Ethan helped me with my charger port, getting lent out and making it where I can charge my phone again. He had it done in less than a minute and was very professional about it.”