Verizon offers a welcoming environment at their Springfield location for all mobile, 5G home internet, and business needs. Customers appreciate the helpful and friendly staff who go out of their way to assist with questions and upgrades. Many reviews highlight the patience and understanding shown by employees, making the experience enjoyable for both new and returning customers. While the in-store service receives high praise, some customers have noted a lack of easily accessible contact information for the store. Overall, Verizon aims to provide a positive experience with convenient options for online orders and in-store appointments.
Fast friendly and had replacement cell phone I needed
August 2026
Went in with a technical question and was assisted quickly and professionally.
August 2026
The customer service at the Battlefield location is always top notch! Have been a loyal customer for many years and they have always taken care of my family if there was ever an issue. Ben was the employee who helped me last and was absolutely fantastic! Thank you again!
