Gateway Fiber
Internet Service Providers
Hours:
2342 Technology Drive, O'Fallon MO 63368
Hours
About Gateway Fiber
Gateway Fiber provides high-speed symmetrical fiber optic internet to homes and businesses. Reviews note the internet service itself is fast, very solid, and reliable, offering consistent connectivity. The installation process is frequently described as great, quick, and easy, with technicians highlighted as outstanding, friendly, thorough, and knowledgeable in resolving issues. However, some customers report problems with scheduling, such as technicians arriving at the very end of the appointment window. A recurring concern involves customer service responsiveness, with one report of an unresolved installation safety issue despite multiple contacts. Overall, the service is recommended for its performance, though experiences with follow-up support can vary.
Most Recent Reviews
-
November 2026
The installer was great. He was respectful and made sure I was able to log in before he left. The company overall needs to do better at following up with their customers to get everything installed. We had to call several times to find out what the next step was. It took 2 months to get the install completed.
-
November 2026
Fast and friendly installation, very punctual as well
-
November 2026
Technician was very professional, helpful and good personality.
More Comments(134)
You May Also Like
-
-
3.97 miles
T-Mobile
Cell Phone Store, Mobile Phones
-
3.98 miles
Spectrum Store
Internet Service Providers, Television Service Providers
-
-
O'Fallon, Missouri
