“I had bought a package of the plastic ties for some use outside. Though it was cool, it was nowhere cold. As I started to work the plastic ties, I went through 10 straps breaking 5. I didn’t know if they were old from the farm supply store or a bad batch. I wrote an email which they responded very quickly to and apologized and replaced the ties with a few more for my inconvenience. What a great company and attitude!! Very rarely do you get to deal with companies like this! This has made me a true supporter of their products!”
“harbor freight never lets me down. they have a wide variety of tools and accessories at all different grade levels. the staff is always friendly and helpful and the prices are unbeatable, especially with their insider track club and special savings events”
“Wanted to give a review for phillip at this st charles location, he went above and beyond to help me find what i needed. He said he had only been here a few days but management should be aware that this is an employee who already cares and was extremely helpful”
“Always there when you need serious and timely equipment and tools! I’ve never been disappointed. I’m a small company and they treat me like I’m the biggest customer they have. You cannot go wrong here!”