“Went today for my friends birthday to shop and look around. We were helped and greeted by Mackenzie and Courtney. Let me just say the customer service was fantastic. They went above and beyond with helping us. They put everything we wanted to try on in a dressing room for us and even added things they thought we might liked. They went and looked for different sizes and just made the experience effortless. We all loved our experience and will definitely be back.”
“Super sweet employee. Greats you from the jump walking in. Always sales, clearance and birthday coupons. That's what got me here Saturday was my free five dollars for my birthday for some socks.”
“I have purchased shoes primarily from outlet stores in the past, and I was impressed at the quality of service and products Fleet Feet offers compared to those discount stores. It's a completely different experience.
You may have to wait in a queue as it's customer based service and there may be a few people ahead of you. It's totally worth it though.
They scan your feet first for free, to get a much more precise idea of size, fit, and support. Next they sit down with you and have you try on a few different options and encourage you to walk around with them and compare/contrast. I never felt rushed. They even happily scanned my wife's feet even though she wasn't getting fitted for shoes!
Keep in mind this is more of a running/athlete specialty store, so you can't expect to see a myriad of brands and styles. But if you're simply looking for a quality running/walking/comfortable shoe, this is the place to go!”