Ken Smith Autobody INC is a trusted auto body shop known for its high-quality work and friendly customer service. Customers appreciate the shop's ability to handle repairs efficiently and effectively, often praising the helpful and nice employees. The shop has a long-standing reputation, with some customers returning for repairs after many years, highlighting their consistent honesty and excellent service over decades. The quality of the work is often described as top-notch, with cars looking like new after repairs. Customers have had positive experiences with various repairs, including bumper replacements and paint jobs, though some mention that costs can sometimes be higher than initially quoted. In one case, the shop went above and beyond by replacing a bumper and grille at no extra cost after initial issues. The staff, especially a team member named Chris, is noted for being understanding and explaining repairs clearly. Overall, Ken Smith Autobody INC is regarded as a reliable, hometown family business that provides honest, excellent auto body repairs, making customers feel less stressed during difficult situations involving their vehicles.
