Best Buy is a store for appliances and tech items with a good supply of quality products. The salespeople can be knowledgeable and friendly, helping customers find specific items and getting them out of the store quickly without a hard upsell. The Geek Squad provides good service for setup and data transfer, though they can be busy. Many customers recommend buying the total protection plan for extended coverages and free services on appliances and tech. However, the store is often short on sales staff and their pricing can be hard to figure out. The price of their membership is considered too high by some. Experiences with car stereo installation are mixed; while one issue was resolved with an apology and reimbursement for a bad install, other reports indicate serious problems with communication, sloppy and dangerous work, and installations that caused ongoing electrical issues. Overall, it remains a familiar destination where many have shopped for years without issue.
Easy to purchase, I knew what I wanted and was checked out and gone within 20min
July 2026
Megan took great care of us while looking for a TV. Very knowledgeable friendly, no high pressure.
July 2026
I made my appointment online to unlock my computer. The girl was very knowledgeable, she explained how she was unlocking it. We tested before I left. I had worked. Thinking it was going to cost me around %100.00 Wow, it was so cheap. Ill go back to best buy again for sure.
