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“As a St. Louis citizen with anxiety and depression, I am easily stressed by poor customer service. That being said, I thrive on premier customer service and that is exactly what I received at T-Mobile S Kingshighway. My Sales Clerk, Antonio, presented himself as professional, knowledgeable, and expeditious. Antonio quickly assessed the issues with my phone and rectified the matter. Five stars is not enough to rate a clerk and a store that treated me so well. The assistant manager even asked me to let her and the staff know if I needed anything further. This level of customer service definitely makes me glad I switched from Metro because I am assured that the staff at T-Mobile are dependable and supportive. Thank you all for your time.”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“Harshu helped us so much. Less than an hour left till close and he had 2 customers at once out of the door happily before closing time!! I love the phone he helped us pick out, no complaints. Moreso I'd like to say his customer service skills are exceeding expectations, as well as his hospitality. With a baby running around, he was completely in his element, and the vibe of the store was overly joyful. Will return again because of him!!!”
“The two men at the Telegraph store were so helpful! I had an issue with my brand new iPhone and I probably called the store 8 times for help. They helped as much as they could over the phone then I ended up coming into the store where we resolved the issue. Thank you for your patience and putting up with me.”
“Amar was amazing! He helped me with all of my issues and even got me a free watch to go with it! I highly recommend this store to anyone close by, and look for Amar!”
“The guys were amazing, I came in a little close to closing time, but they were willing to help me, esp with the budget I had in mind, and he gave me such a great discount on the home Internet. 10/10”
“Sam and Gabe were spectacular. Got me all set up with 2 new watches for me and my wife, and gave us the brand new home internet. Will be coming back for all of my T-Mobile questions!”
“Excellent customer service. Trish went above and beyond getting us set up with new phones and plans. She even providedher personal contact information to make this process seem less. Compared to AT&T, T-Mobiles customer service and plans far exceed any competitors. Kewon was also very helpful when Trish was not around!”
“My girlfriend and I had a great experience at this location! The store manager heard our issues that we were having with another company, and offered us an amazing solution! We walked in with questions and came out T-Mobile customers! The representative that was also helping us was very nice as well!”
“After getting passed around between Apple, Phone Repair shops, and other T-Mobile locations, getting support from Zak was a game changer! He was so incredibly helpful and talked us through the process of getting a new phone easily. THANK YOU so much, we will be returning to him in the future if need anything.”
“Anel helped me out way more than I personally thought was going to be done. He made the whole process extremely easy and seemless. We had great conversations and he did not judge me for being old and not knowing how to use a phone. I recommend this T-mobile and Anel to anyone who needs anything!!!”
“I visited this location about a week ago and it’s been on my mind to make sure I give feedback on my experience. From the moment I walked in I was greeted by everyone, the store was clean and well organized. I was able to work with Isaac who was very kind & professional. He gave me options & told me about the offers that best fit my needs. I didn’t feel like “just a sale” in this interaction; I genuinely got help and it worked out for me & (I hope) for him, too. I do plan to go back and work with Issac in the future for other services I’m interested in. Thank you Lindell T-Mobile for helping me get through a stressful moment.
I was not incentivized or asked to do this. If my experience was bad I would’ve said something so I’m saying something bc my experience was WONDERFULLY MADE by a young man who probably thought he’s just doing his job.”
“Today I came into T-Mobile store with a huge issue after your many upgrades my talk-to-text would not appear on my phone I came in the store 1980 the expert name is Antell. No other store experts could fix. Antell came and worked with my phone 20 min. She fixed it I can drive handfree again. Intelligent is a true expert. A big thank you.”
“Miss Harshi was a very very big help to me very compassionate very great. Miss Harshi also is a big great awesome asset to the Mobile boost company I'm very much needed in the community. She's the top business person in customer service at boost Mobile.”
“Professional, AMAZING Service! I want to convey how happy I am to have come to this store on S. Grand. Brandon is Amazing! A consummate professional. I am happy to be back with the Apple family and back in business!”
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“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”