Metro by T-Mobile provides a positive customer experience with friendly and helpful staff. Customers have praised employees like Sai, who offered good service and knowledge, and Kenya, who was patient, informative, and courteous while assisting with phone upgrades. Another customer appreciated a young man named Chris for his kindness and expertise. Even when visiting close to closing time, staff members remained accommodating, completing transactions efficiently without attitude and sometimes including freebies. Overall, the store is recognized for its attentive service, knowledgeable associates, and pleasant atmosphere, making it a good place for phone purchases and upgrades.
Sai helped my brother and I. He sold us a iphone 16 plus. We discussed Hydrabad. He complimented me on my knowledge of India. It was a good experience. Sai should be manager if he isnt already.
April 2025
I had a wonderful young man named Chris wme . He was awesome and so very sweet .. I appreciate his kindness and his knowledge.
January 2023
I went to get a new phone just when the store was closing. The guy had no problem with 10 minutes to close. Got me together in 30 minutes without an attitude. Plus threw in some freebies. It was a good experience
