PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption. The reviews of PetSmart's grooming services are mixed. Some customers praise the staff, like Ms. Jenny, the salon manager, and groomers like Kevin and Burke, who provide excellent service and treat customers like family. However, other customers have had less positive experiences, with issues like improper use of clipper guards and bloody nails after nail grinding. Customers also note that there are liability concerns that prevent staff from taking dogs outside to use the bathroom, so pet owners need to plan accordingly. Overall, the reviews suggest that the grooming services at PetSmart can be hit or miss, with some locations and staff members providing a better experience than others.
These 5 stars are for Grace specifically. We are regulars at this petsmart solely because she works there.
September 2025
If my cat could leave reviews, she’d 5 Start PetSmart about her favorite snackies always being stocked and available 😸🫶🏽 Thanks for always having what my Bissa loves!
September 2025
Today, my daughter and I had the pleasure of being helped by an employee who assisted us with adopting (and catching) a kitten named Fran. Not only was she considerate, but also informative and enthused. We could not have had a better experience and are very grateful.
