U-Haul Moving & Storage of Dutchtown offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. The location provides additional services such as portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations. Customers have generally had positive experiences with friendly and helpful staff, noting efficient service and well-organized, clean facilities. One reviewer praised a staff member for excellent customer service and clear guidance throughout the process. Another appreciated the ease of driving the van and the overall smooth experience. However, some customers found the fees and mileage costs to be higher than expected and experienced challenges with the return process and organization at the site. A few noted issues with customer greeting and the coordination of vehicle return procedures. Overall, the facility is viewed as a convenient and helpful place for moving needs, with some room for improvement in organization and communication.
Thanks Dutchtown for your dedication to your customers. we had an computer issue during my rental but thanks to the manager for calling on her own time to help me understand what happened and for helping to get everything straightened out.
July 2026
Really great customer service and all the employees at this location were very helpful. I would give them 10 stars if I could
July 2026
Damian &Jenna were awesome and customer service was outstanding. They both were very helpful 🙂
