“Amazing service with very affordable pricing for International shipping. Sagar helped me to get through this process even on the weekends. Really appreciated and trust worthy to ship. Thanks.”
“I was able to call and talk to an actual real person at the store who answered my question. I had tried to call and talk to somebody online and I was even willing to wait in a queue to talk to a real person, but they have made it almost impossible to navigate the AI menu system in any way that brings you to a real person. When I finally was able to talk to a real person, they were unable to help me because I could not offer them any sort of transaction number, even though I went to a self print kiosk and had printed receipts with receipt numbers and authorization numbers.
This location is getting five stars because the gentleman who picked up was able to explain the whole thing in a few Short words, which none of the people online were able to do even when I was able to speak to them. I also just want to add that every person I spoke to online spoke English as a second language, and they did not speak it well enough for the conversation to be efficient and every single one of them repeated the same few openers multiple times, including “In regards to “ and multiple others that just confused the situation and made them sound like they were rehearsing lines rather than there for actual Customer Service. I greatly respect them for learning English as the second language, and how tough that may be, and I have no judgment in that regard, but The conversations were laborious and inefficient and post many misunderstandings. Their connections were also all very poor, and it was very hard to hear them, and that combined with accent and phrasing made it incredibly hard to tell what was happening. Again, five stars to this location because a real person picked up the phone right away and had a conversation with me that I could actually understand.”
“I got the pleasant pleasure of working with Joy the assistant manager at Walmart FedEx. She was very patient, friendly, helpful and concerned. She made the visit very welcoming and could tell she cared that we get the right label on my printer I was returning. Thank you kindly. I really do appreciate you and your generous help with a smile. Take care and God bless your heart.”
“I know the Postal Service gets a lot of bad rap but this location has wonderful people working here including the female supervisor up at the front desk. Everybody is really working hard here in a difficult time and a difficult environment, in which I think the St Peter's location is literally the best in the region!”
“Miss jasmine was so sweet when I went in to get my items mailed out. She was fast, kind, funny and knew exactly what to do. this ups store has always kept up great customer service and been a real help throughout the years. Jasmine has never been rude and always does everything she can do to make me feel comfortable about my items being mailed.”