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“I use this UPS Store location almost every day, and I always have a great experience. The owner is very nice, helpful, and professional. They make shipping and packing easy and convenient.”
“The manager at the UPS store number 3039, located in Saint Charles, Missouri, his name is Ed and he always goes above and beyond with his customers, between him and his other employee Karen Garner they are exceptional”
“From the minute, I walked into this UPS store location. I knew it stood out far above the rest of the ones that I have visited just because of the young lady who had such a welcoming kind personality from the minute I walked in the door. Mind you, I walked into the door carrying a men’s dress shirt that didn’t have a package because it was an Amazon return, and the packaging that it came in was a very slim plastic vacuum sealed package that I couldn’t put it back in. She was very efficient and had just such an uplifting spirit about her. I had to come and leave a review. how they recommend going to this location above any of the mini around it. I have encountered employees at the locations near this one that seemed not in the best of moods and like they didn’t have much patience.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“My service from Jamal was great. While working alone, he routed the best way to get my appliances in and out with the least amount of hassle for both he & I. He uninstalled both the washer & dryer, hauled them away, and installed brand new ones, all while it was raining. Very competent young man who moved with a sense of urgency. He was done in what seemed to be a little over an hour.”
“Outstanding every time! Pleasant, friendly, helpful and efficient always! I’ve found in life, if you give a smile, it goes a very long way in getting back service with a smile!”
“Jordan deserve a raise! Great customer service and he genuinely cares about his customers. I was about to buy an envelope, but he stopped me and let me know that the shipping label that I have comes with an envelope and helped me pack it up as well. Helping his customer saving few bucks. Friendly, honest, and genuine.”
“This UPS location is great. I'd been there before and had good experiences. Yesterday I went in with about a dozen similar rugs to return to Amazon. It was very confusing mess with emails, return labels, rug descriptions. The female employee was very patient and helpful. When we left, most people would have said good riddens, but she said to come back for help anytime.”
“I was having a really hard time getting my documents to print using the retrieval code. The team was very kind, tried to troubleshoot, and (once the documents were deemed cursed) helped me print them. Thank you for your patience and making a frustrating experience much better!”
“As I entered FedEx, I was immediately greeted and asked how I could be helped.
The young man was very helpful, explaining what would need to be done, and actually taking care of the process for me.
Thank you and kudos to your staff ? ?”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“Really nice people I needed to go there to print out a shipping label and they did it for free even though it's supposed to cost five bucks, definitely recommend”
“Andrew B did great, super helpful!! very professional and definitely makes the company look good!!
wish all customer service was like Andrew!!”
“My first call to Zipp was on a Sunday after 5:00 pm to arrange for a very early morning pickup on Monday. Rick stepped up right away and helped me get the job delivered on time. Courteous, prompt, and efficient. What more could you want from an express delivery service? Thank you.”
“helpful as i needed clear tape , they taped the delivery info for me and told me when pick up was, which was at 230 pm the next day ( i was there at 5 pm)wasn’t happy about that but this is not their faults,so fyi 230 pm pick up time”
“The staff are always friendly and they are very efficient. I never have a problem when I’m there and they are very quick with helping and getting me on my way.”
“Maybe I'm partial because my son works there but he loves it and the people are great. I went to the work picnic and was given a tour. They seem to provide a cool and friendly work place for their people. Everyone was friendly and went out their way to make me feel welcome.”
“Last night, I was assisted by Lavera and Jeff, and I just wanted to give them a kudos and shout out. A mistake was made where a shipment label was accidentally cancelled after it had already been picked up from the Dropbox. After contacting customer service, I was directed to visit the Earth City location in case they were able to assist. 30 minutes before closing, Lavera welcomed me, gathered the info she needed, and asked Jeff if it’s possible to find the package. Jeff worked a miracle, found my package and we were able to create a new shipment label to send off the package in time. I just wanted to publicly thank both Lavera and Jeff for being so helpful and calm. They turned a potentially challenging situation into an easily resolvable one. While I know this is not always possible, I wanted to thank them for their efforts.”
“Willie was fabulous. He had a whole lobby full of people and was doing an amazing job welcoming people and informing them how long it may be. He definitely knows what he is doing and is a pro. Thanks Willie!”
“Emiah exceptional customer service and customer experience took the time out super patient got me the file I needed and printed them off with no problem. Also shout out to Devon the Dude!”
9:30AM - 2:30PM
331 N New Ballas Rd, St. Louis
Shipping Centers
“I’ve utilized this post office for 4 1/2 years prior to moving and today I’ve had the best customer service experience. Mr. Hemphill assisted me with retrieving a package that had the wrong address on the shipping label. I spoke to him last week and after he got my information, I told him I will be in contact. By the time I called him the package was already in route to be delivered to the wrong address. He was able to contact the carrier and have the package held back at the facility for me to pick up.
Couldn’t have been more grateful. Thank you Mr.Hemphill !”
“I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed.
The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.”
“I got the pleasant pleasure of working with Joy the assistant manager at Walmart FedEx. She was very patient, friendly, helpful and concerned. She made the visit very welcoming and could tell she cared that we get the right label on my printer I was returning. Thank you kindly. I really do appreciate you and your generous help with a smile. Take care and God bless your heart.”
“I don't live in this zip code but I utilize this branch frequently. I've never had any issues with shipping anything certified or priority. The ladies are usually kind and helpful. Hopefully it continues to be this way.”
10AM - 2:30PM
2002 Congressional Dr, St. Louis
Shipping Centers
“I’ve had a P.O. Box at this location for a while now, and the service has always been great. Cody and the rest of the staff are super friendly and always willing to help out. Whether I need help tracking down a package or just have a quick question, they’re always patient and on it. It’s honestly one of the most helpful post offices I’ve been to. Big thanks to the whole team”
8:30AM - 2PM
16105 Swingley Ridge Rd, Chesterfield
Shipping Centers
“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
Open 24 hours
1525 Woodson Rd, St. Louis
Shipping Centers
“You gotta call on the weekends, that’s when the nice lady who does her job works and instead of saying she will call you back, she actually calls back and looks for your package and brings it out to you once you arrive.”
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“Best customer service and best shipping service out there. I highly recommend this place to anyone. Even to work there as I do now is even more amazing. I love the OD Family so come on over.”