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“They have a great website and reviews. When you get there in person they tell you upfront they don't work on vehicles over 20 yrs old. Seems like something you could put on the website and save people a trip.”
“The team at jiffy lube looked at my right rear tire that was showing under inflation and they identified it had been punctured by a screw. Rather than try to sell me a tire they patched it successfully and sent me on my way with a minor charge. They were fast friendly and fair”
“Clear communication from the moment I called. A clear diagnostic explained and a reset of my entertainment system solved the problem. Most people I called would not do anything 'screen' related, they were happy to help. There is a diagnostic fee, however their help and courtesy drive to my home was worth it!”
“Everyone was extremely professional, kind and courteous. Everything was explained in detail recommendations for service were recommended and explained they were not pushy about services. They were also very speedy.”
“Bob's Automotive is wonderful! They even gave me a ride home after dropping my car off and had it fixed in just a few days for what was quoted. This is my second time with them and feel taken care of. I will be be coming back. Thanks so much!!!”
“If you want good down to earth honest service, THIS IS YOUR PLACE! Hands down the best oil change experience I have had in Springfield in the last 20 years! Fair prices too!”
“Took my car here and I'm so glad I did. I had a lot going on with my car maintenance wise and they did what I needed done without judgment and VERY quickly. had them do a tire repair plus an oil change and a new battery and they were done in the time it took me to do some Valentines day shopping. very professional, very quick, very understanding. Thank you !!!”
“Everyone from the customer service desk and the service technicians were awesome and friendly. The mechanic that changed my oil helped me get my groceries in my car as well and put my cart away for me. I don't remember what his name was but he had the cool blue car.”
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“These folks are wonderful!! They are fair, honest, and willing to do what they can to make sure you and your vehicle are taken care of. I’ll drive 30 minutes out of my way to get work done any day!”