TCC Troy, a Verizon authorized retailer located at 143 N Lincoln Drive, is a convenient place for all phone and wireless service needs. They offer the latest devices with Verizon network coverage, including 5G, for both consumers and businesses. Customers praise the staff for being knowledgeable, patient, and friendly, making the experience quick and easy. Staff members like Jules and Erik are highly recommended for their helpfulness and expertise, even assisting with issues like phone activation and recovery of text history. The store provides award-winning customer service and a wide selection of smartphones, tablets, and Verizon home internet. Additionally, proceeds from purchases support the local community.
Service representative Jules was excellent in service, manners,knowledge, willingness to help, technical experience. Will recommend.
February 2024
Got a new phone with Eric today. He was super helpful and knowledgeable!
December 2023
Eric Castro is truly the man! Hard-working, kind, patient, and extremely knowledgeable; he is the man to see whether you’re A new Verizon customer or a veteran.
