The Cricket Wireless Authorized Retailer provides excellent customer service, with helpful and knowledgeable staff who take the time to assist customers. Customers have praised the store's representatives, such as Maddie, Liz, Rachel, and Joe, for their friendly and efficient service. The staff are said to be thorough in their explanations, not pushy, and willing to help multiple customers at once. Customers have appreciated the staff's efforts to find the best fit for their needs without trying to make them buy unnecessary items. Overall, the store has received positive reviews for its pleasant atmosphere and the exceptional customer care provided by its dedicated team.
Joe is very knowledgeable and considerate with all the issues very friendly to customers and knows how to figure it out the problems very patient
May 2025
The guy was better than the cricket chat support that didn't even solve a whole issue that a csr messed up in different state, thank God my son was able to get new cricket SIM card from this store and was able to get his phone working again , thank you.
March 2025
Our visit was so nice to this store compared to the store in Lemay. Maddie and Liz were so helpful and took their time to find the best fit for my family without trying to make me buy things I done need. I appreciate everything they did. Thank You so much
