Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and more. Customers consistently praise the store for its excellent customer service, highlighting staff members like Joshua, Lizzie, and Sam for their helpfulness and friendly attitude. Joshua is recognized for his exceptional multitasking skills, quickly solving complex issues such as Apple ID problems and assisting multiple customers at once. Lizzie and Sam are appreciated for providing helpful guidance when purchasing new phones and switching carriers, making the experience feel friendly and pressure-free. Customers also value the store’s down-to-earth atmosphere and the ability to get all the information needed to make informed decisions. However, some reviewers mention issues with store hours not being updated online, which caused inconvenience for potential customers. Despite this, the overall experience at Verizon is positive, with many customers feeling well taken care of and confident in the support they received from the staff.
Blaine was great when helping us with our issue and even gave us additional information that would help us in the future. He was AMAZING!!
December 2025
Great experience working with Blaine at this Washington location. I had been quoted incorrect prices/information at a different location but Blaine took his time and did his very best to get me the best price available. He was great at explaining what to expect on my next bill. Great customer service!
November 2025
The Washington Verizon was very helpful with setting up my new Galaxy 25 phone for me. Thank you Maddie
