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“Came in to resolve a buggy charging port. Matt resolved it in a couple minutes in rapid and professional manner. Will come back for excellent service and future needs.”
“I was my own worst nightmare of a customer, came in with an urgent battery replacement about 20 minutes before closing and Rich was nothing but kind, polite, and offered thoughts on the best replacement and worked diligently to help replace the battery in the cold and snowy weather. I’m really grateful for Rich and his patience and kindness tonight!”
“So easy! I cracked my iphone screen and the phone display wasn't working at all (black screen, but could hear it ring and receive text notifications). I scheduled an appt online for the next morning, staff was super friendly, and my phone was fixed in less than 45 minutes. 10/10 - highly recommend.”
“Staff was super helpful better the I have received in the past. I felt like they actually wanted to help even ordered extra of the part I got Incase I needed an extra.”
“I love going there my step dad John a.k.a seek and destroy was the manager before the one now. I always love seeing Pierre is always nice! I highly recommend him.”
“Jeffery was very helpful and professional. He helped me figure out which brake light, I needed. The Manager on duty, she needs to have a little more kindness in her voice and more faith in her employees. Keep up the good work Jeffery and keep being kind.”
“All star support. Needed a coil and spark plug for my wife’s Nissan Sentra after it was having a cylinder misfire. Received very friendly and professional support, and was in and out of the store within a few minutes.”
“I woke up today 2/11. And googled and grateful a good and reasonable place to get a new headlight bulb put in. Googled suggested O'Reilly's. Got there about 845am. And I hate that I forgot the nice mans name, but he was at the register. He showed me the bulbs available and prices. They only had one out of the cheaper ones. He went behind the counter and found me another. After I paid he put them both in. It was cold, I felt bad. But he was awesome and I appreciated him so much. ☺️”
“Very helpful cashier I didn't get her name yet but was a short AA lady with a short count. She knows her stuff and is always willing to come and have a look to make sure. Thank you ma'am ?”
“Thank you to the guys working today! I really wish I could remember the guy's name who helped me specifically, but for the life of me, it is just not coming to mind even though I specifically said it out loud so that I would remember it. I went in this afternoon to ask about changing a front light in my corolla. He was able to look up the specific light I needed for my car and after paying, he walked out with me and switched it out for me. THANK YOU! I really appreciate how quick and helpful he was and I know that if I ever need other auto part stuff, I can visit this location since it is so close to my house.”
“Friendly helpful staff and Ken the Assistant manager is awesome! His customer service is above and beyond. Thank you so much. Greatly appreciated.. I recommend this location!”
7:30AM - 6PM
72 Fenton Plaza, Fenton
Battery Stores
“Right at closing on a Sunday night, our little family rolled into O'Reilly with car issues. My husband knew how to fix it, but it wouldn't have been possible without Jon and his coworker. Their assistance was awesome- even though it was after the store closed & way outside of their job descriptions. Little acts of extreme kindness are incredibly appreciated.”
“Outstanding service and friendly staff. I had a battery replaced on my iPhone and was really impressed with their professionalism and speed. Both Richard and John were awesome.”
“I was having a rough day today and the lady at the desk. I believe Hope was her name was incredibly nice and helped me out with my car. I really appreciated the above and beyond customer service and made my day a lot less stressful especially because I couldn't tie a shoe with my brain today. Overall great customer service thank you!”
“Needed a battery for my key fob, guy was helpful. All they had was a six pack out, so I asked and he gave me a two pack which was cheaper. He also let me borrow a screwdriver to change the battery in my key fob, key fob worked afterwards, so it was pretty cool.”
“I went in to get new wiper blades. The young man that assisted me was very polite and helpful. He changed the blades and engaged in brief but pleasant conversation. I moved here from NY a few months ago. We tip everyone. When I went to hand him a tip he didn't want to take it. I will definitely come back for future car needs.”
7:30AM - 10PM
9783 St Charles Rock Rd, Breckenridge Hills
Battery Stores
“The customer service was incredible. I locked my keys in the car near the store, and I went inside to see if I could purchase anything to help unlock my car. The store manager, Carlo, went above and beyond by driving a short distance to my car to use the in store locksmith tools they had to unlock my car, I was stunned by his generosity and service!”
“Jared. Thank you so much for your kindness and knowledge. I walked in O'Reilly confused and frustrated. He quickly calmed me by being so understanding and knowledgeable. Before he sold me parts he went out to see what the problem was, just to make sure I had the right parts. He even went above and beyond by writing a note for me to remember the details.”
“Went in one morning looking for a a swivel neck piece to open the hood on my car. Me being smart I brought a set, and not a single one fit. So I went back the next morning asked could I swoop out the set for the price I needed and just like that I got what needed and got the hood opened. The service was great they'll be my go to auto store.”
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“I am always amazed by the quiet professionalism, the attention to detail, and the speed of service by the people at this store.
Thank you for servicing my watch !”