AT&T Store in Billings provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers appreciate the store's prepaid phone plans that require no annual contract or credit check. Many reviews highlight the excellent customer service, with staff members like Tierra and Ryan receiving praise for their helpfulness and knowledge. Tierra made adding a line to an account easy and informed customers about ongoing deals, while Ryan went above and beyond to assist with returns, even for purchases made at other locations. The store is noted for its friendly, experienced staff, short wait times, and efficient service, making it a great place for all wireless needs. Overall, customers have had positive experiences and recommend the store for its attentive service and reliable products.
Great customer service the Manager there was extremely nice and helped me fix my account issue 100 % recommend this location
August 2023
Tierra was amazing- I wish I had her each time I dealt with AT&T. Added a line to my account she made it painless- offered great deals that were going on to ensure I had the knowledge on what they were offering.Great customer service!!
April 2023
Went in with questions about a return. Ryan helped me with my questions and went out of his way to help me with the return even though I bought my new phone at a different location. Ryan was incredibly helpful 10/10 would recommend guy was on point.
