Lithia Chrysler Jeep Dodge Ram of Billings sells more new cars than any other dealership in Montana. It has a helpful staff and an extensive inventory to help customers find the right cars at the right price. The purchase process is often described as smooth and painless with good communication. The service department is noted as amazing, courteous, and quick, with staff who bend over backwards to accommodate customers. People report excellent and professional service experiences. While a rare issue with a missing part after purchase was noted, it was rectified with the dealership going above what was needed to take care of it. The overall experience is good, leading to high recommendations for both purchasing vehicles and servicing them. Customers find the staff friendly, professional, and personable, contributing to a positive customer experience.
What a great experience! We purchased a new vehicle a couple months ago and it was such a breeze that we came back. If you need a new vehicle or slightly used give John Jefferson a call. He will make car buying fun!!
September 2024
The people were friendly and helpful. They serviced my vehicle and I was on my way. I have always had excellent service. I would highly recommend Lithia to anyone looking to purchase and/or have service on their vehicles.
September 2024
Busy place but the repair was done quickly as promised.
