Rimrock Subaru of Billings receives high praise from customers for its excellent service and friendly staff. Reviewers highlight the professionalism and knowledge of the service department, with specific mention of attentive employees who go above and beyond to address customer needs. Many appreciate the transparent communication regarding repairs, as well as the helpful video walkthroughs that explain car issues clearly. The waiting area is noted to be clean and comfortable, enhancing the overall experience. Customers also commend the finance department for its no-pressure approach, making the purchasing process smooth and enjoyable. The affordability of services, including prepaid oil changes that offer great value, adds to the positive feedback. Overall, Rimrock Subaru is recognized for its commitment to customer care, delivering not just quality vehicles but also a supportive and trustworthy service environment.
Rebecca was the one that helped me out. She did an amazing job at trying to help me get the right price and everything. I’d highly recommend her to everyone if I could the guys down in Subaru are amazing.
August 2026
Rebecca was great. We have bought 3 cars from her! Very honest and helpful. We will be back next time also!
August 2026
In a super tight situation Jacob glover was super friendly and insanely helpful, I pick up my car today after work and I am super excited. Fantastic customer service all the way around!
