Lowe's is a go-to destination for home improvement needs in Billings, MT. Customers can find a wide selection of gardening supplies, appliances, paint colors, and patio furniture. However, experiences at this location can vary. Some shoppers have noted that the store is similar to other Lowe's, with the expected range of products. Issues with the website's inventory accuracy and item locations have caused some frustration, as one customer had difficulty finding an item listed as in stock. Customer service experiences have also been mixed. While some employees are helpful and knowledgeable, particularly in the appliance section, others have been described as impatient and unprofessional. One customer's interaction in the paint department raised concerns about the quality of service and product mixing. Despite these challenges, the store remains a popular choice for DIY projects and home upgrades, with a diverse inventory and generally helpful staff. Shoppers are encouraged to visit for their home improvement projects while being mindful of potential inconsistencies in customer service.
Katie c thank you guys for ypur help today it was helpful.
February 2026
Only place I was able to find filters for my shop-vac brand wet/dry vacuum. They had a great deal on two filters. A single filter was 23 dollars and some change. however, if you buy two filters it's only a dollar more.
December 2025
After a minor fiasco with a cabinet supply company I placed an order with, Elisa was absolutely amazing in helping get it sorted out. She went above and beyond to get me quick replacements and was nothing but friendly and professional the entire time. Whatever she's getting paid, it isn't enough. Thanks, Elisa!
