Lowe's is a go-to destination for home improvement needs in Billings, MT. Customers can find a wide selection of gardening supplies, appliances, paint colors, and patio furniture. However, experiences at this location can vary. Some shoppers have noted that the store is similar to other Lowe's, with the expected range of products. Issues with the website's inventory accuracy and item locations have caused some frustration, as one customer had difficulty finding an item listed as in stock. Customer service experiences have also been mixed. While some employees are helpful and knowledgeable, particularly in the appliance section, others have been described as impatient and unprofessional. One customer's interaction in the paint department raised concerns about the quality of service and product mixing. Despite these challenges, the store remains a popular choice for DIY projects and home upgrades, with a diverse inventory and generally helpful staff. Shoppers are encouraged to visit for their home improvement projects while being mindful of potential inconsistencies in customer service.
We went to Lowe's today to buy a vanity and faucet. We were helped by Mark who also got Ginger involved on the delivery schedule. We really appreciate all the extra service. Checking out We got Christine, she was awesome in helping us. Thank you so much!
July 2026
Customer service was great, helped me locate what I was shopping for
July 2026
We came in tonight and were helped by Colby and Travis. They were super helpful.
