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8:30AM - 8PM
611 Hilltop Rd Suite 1, Billings
Mobile Phone Accessories
“i think it was Lauryn that helped me tonight this store always impresses . I bought my ROK form case here had same spectacular experience i did and returned tonight with my kiddo and her new iphone 16 . they helped put a screen protector, find the perfect case for her and camera protectors installed OTD , in 15 min treated like royalty . ? wouldn't get my accessories anywhere else then the Shilo / zoo verizon!”
“I was helped by Will. He was perfect and so helpful. He is a good listener, very knowledgeable and extremely kind. He walked me through all the options for my circumstances and helped ease a stressful situation for ne. It was the best customer service I've ever had at Verizon store (EVER) and was a top 5 customer service experience of my life. Thank you Will!”
“Went in looking to signup and upgrade my phone. It was a windy day, had troubles loosing internet, but didn’t keep Anthony down. He talked me through the process, and made it an easy transaction with some laughs between.”
“Dallas and the Verizon store in Lockwood, MT continue to provide excellent and timely service. As a long time Verizon customer I have most pleased by far with the service provided by the Lockwood, MT store.”
“Back in October i purchased a new phone
They told me I would get $1000 credit for trade in for my iPhone
They were lying. They took my iPhone and apparently I can not get it back and I will not get the $1000 credit
The two new guys there helped me out. Set me up with a new phone. They were not the people that stoled my iPhone
.”
“Pamela was very helpful! We were in and out in under half an hour after buying 2 new phones. We always chose this at&t store. Everyone is very polite and really know their stuff!!”
“Tierra was amazing- I wish I had her each time I dealt with AT&T. Added a line to my account she made it painless- offered great deals that were going on to ensure I had the knowledge on what they were offering.Great customer service!!”
“Morgan, the store manager thank you for helping us deal with switching from T-Mobile to cricket. She went above and beyond to help us. Highly recommend this store. Highly recommend cricket.”
“I went in to transfer my number from Straight Talk to Cricket and Morgan helped me, she went above and beyond by dealing with ST customer service, who at one point kept her on hold for 46 minutes while she was attempting to get a transfer code so I could keep my same phone number, I was ready to give up and get a new number but Morgan kept calling them back and was finally able to get the code and kept my number for me. She was very nice even while dealing with their less than professional CS agents at Straight Talk. I would highly recommend the store on Main Street to anyone.”
“These guys were super helpful in fixing my esim issue after it had reoccurred and customer service online hasn't been able to permanently resolve it. Shout out to Jozlyn8n for her excellent service and fixing my issue in minutes and I thought they had a decent accessories display too. I'd like to see more Google phone accessories but that's my problem since it's a niche choice.”
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“I was going to set everything up online because I hate sitting in a store. I am so glad we went it. Dylan at the heights store made everything so easy and saved me so much money. He was so helpful and was it actually enjoyable to be there! I definitely recommend going in store to get the best deals and Dylan was amazing!”