PetSmart offers a wide selection of products for dogs, cats, birds, fish, reptiles, and small animals, including food, toys, and accessories. The store provides excellent service with friendly staff, and select locations offer services like dog training, grooming, and nail trimming. Customers report a great experience with efficient service at the register. Some note that prices have gone up, but find the overall selection and service to be very good. The store often has great deals and seasonal items. Shopping is convenient with the option to buy online and pick up in-store within two hours.
Sarah was SO SWEET AND VERY HELPFUL!! Excellent customer service 👏
May 2026
Helpful staff, and an awesome coupon book for new puppy purchases!
May 2026
This is the larger of the two stores in Billings. They have more selection and more products I definitely enjoy coming here they always have what we're looking for and usually one or two things we didn't need but pick up anyways. Everyone is always really friendly it's not hard to get help in the store.
