United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
710 Wicks Ln, Billings MT 59105 Hours
About United States Postal Service
The United States Postal Service has received mixed reviews from its customers. Many express appreciation for the friendly and efficient service provided by the staff, with one employee being highlighted for her exceptional customer service. Customers mention that the staff is consistently helpful and approachable, leading some to prefer this location over others. However, there are significant concerns regarding mail delivery. Customers report frequent issues with receiving misdelivered mail, which raises worries about their own mail being sent to the wrong address. Additionally, difficulties in contacting customer service for resolving these issues are noted. On a positive note, the majority of packages sent from this location arrive quickly and without problems, with staff assisting in printing labels and ensuring a smooth process.
Most Recent Reviews
September 2025
Bailey was super friendly and fast. Definitely answered all my questions. She Definitely needs a raise or promoted. She was super fast and efficient. Top notch customer service.
February 2024
I just needed an address change form, waited 15 minutes.
December 2023
Super helpfully and friendly everytime I go in. I won't go to another post office location because the other are all snappy and have attitudes when asked anything
More Comments(66)
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