This Cricket Wireless Authorized Retailer is located between a liquor store and a UPS store. Staff are described as engaging, friendly, kind, and helpful, with specific praise for excellent customer service. The process to set up a plan can be easy, with associates helping customers find good options. However, the store is often short-staffed, leading to long wait times of over an hour. Some customers noted that activation and eSIM fees were not mentioned upfront until the final bill.