Staples is a favorite place to shop for office supplies with marvelous staff and always fabulous, top-notch customer service. The staff are eager to help locate items and recommend substitutes. The print shop does beautiful, unbeatable work. The store offers great value products, a good rewards program, and a huge printer selection. Their Asurion insurance program is excellent for tech support and repairs. Customers appreciate the ability to use coupons online for pickup, though assembly fees for items like chairs can be considered extremely ridiculous. The company also gives back to charitable causes. Outstanding customer service is the number one reason for shopping there.
Online purchase and picked up. I was able to use my coupons online, thankful for as many sites have issues there. Purchased a chair and wish it was already assembled. Assembly was an extra, and extremely ridiculous fee. I appreciate good sale prices.
June 2024
Associates are always eager to help me locate the items I am looking for and recommend substitute when the item is not in stock.
September 2023
Jacob guided us in purchasing an HP printer that was very easy to install and use . He was very kind and helpful and we were able to easily return a Brother printer that we purchased at another store . There printer selection is huge and Jacob was great !